Sr, Lab Scientist, Applications [IC/IC-MS]
About the role
The role of a Lab Scientist involves providing scientific expertise and support to customers, sales teams, and internal partners within CMD (Chromatography and Mass Spectrometry Division) to resolve complex analytical challenges by utilizing chromatography and mass spectrometry techniques.
Responsibilities
- Conduct product demonstrations to customers on the accurate use, product features, functionality, application of instruments and software, and best practices.
- Understand customer’s motivation, success criteria and pain points and be able to effectively communicate customer feedback to the product development team regarding customer needs, product performance, and potential improvements.
- Collaborate with customers and internal teams to customize applications and methodologies. This includes troubleshooting, method development, and data interpretation.
- Create and deliver presentations to highlight the capabilities and benefits of solutions for various applications. Effectively communicate complex scientific concepts to diverse audiences.
- Drive collaboration with internal teams, including marketing and sales, to support strategic execution of the entire demo process.
- Stay informed about the latest scientific literature, methodologies, and regulatory requirements. Acts as a trusted expert to our customers to increase customer satisfaction and loyalty which contributes to the overall success of the business.
- Provide scientific support and counsel to internal teams and customers and identify improvement opportunities.
- Independently prioritize and lead team projects and mentor junior colleagues. Act as a consultant for specific market segments of expertise.
Requirements
- A master’s degree (or higher) in chemistry, biochemistry, or a related scientific field and/or equivalent work experience.
- 3-5 years of hands-on technical experience with chromatography and mass spectrometry instruments, software, data analysis, and techniques.
- Expert competency in qualitative and quantitative IC/IC-MS workflows and associated sample preparation techniques is required.
Skills
- Ability to work independently, manage multiple projects simultaneously, and meet deadlines.
- Outstanding teamwork and collaboration skills to foster creativity and contribute to the team's success.
- Excellent problem-solving skills and ability to troubleshoot technical issues and provide guidance on product usage and optimization.
- Persuasive communication and presentation skills, with the ability to effectively convey complex scientific concepts to both technical and non-technical audiences.
Benefits
We offer competitive remuneration, annual incentive plan bonus scheme, healthcare, company pension/retirement, and a range of employee benefits!
Our benefits package includes:
- A choice of national medical and dental plans, and a national vision plan, including health incentive programs
- Employee assistance and family support programs, including commuter benefits and tuition reimbursement
- At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
- Retail and savings programs, such as our competitive 401(k) U.S. retirement savings plan
- Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
Pay
The salary range estimated for this position based in Illinois is $93,800.00–$141,000.00.
Schedule
Standard (Mon-Fri)
Environmental Conditions
Laboratory Setting, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Will work with hazardous/toxic materials
Location/Division Specific Information
The Chromatography and Mass Spectrometry business develops and manufactures leading-edge instruments, consumables, and software solutions for customers working in the analytical sciences (routine testing markets) and scientific research. We play a crucial role in various scientific fields, including chemistry, pharmaceuticals, forensics, environmental analysis, and biochemistry, among others.