Sr. ITS Technician

Applicants must be eligible to lawfully work in the United States immediately. This position is not available for H1-B visa sponsorship.

About the role

The Sr ITS Technician supports Intelligent Transportation Systems by configuring, deploying, installing, monitoring, and maintaining systems, troubleshooting system issues, tracking trends, and testing equipment and applications. This position requires a rotating on-call schedule, overtime as needed, and availability for emergency call-outs during off hours, non-scheduled weekends, and holidays.

Responsibilities

• Supports and maintains ITS systems and equipment by troubleshooting problems and equipment failures, replacing defective parts, upgrading, installing software/firmware updates on various devices, maintaining gate controllers, and troubleshooting data networks.
• Completes cabling and wiring of cabinets and gantry buildings using knowledge of color-coded cables.
• Documents work through the ticketing system and responds to emails and phone calls to support the SOC.
• Performs preventive and proactive maintenance on ITS equipment according to manufacturer’s guidelines by inspecting, testing, and servicing the equipment to ensure proper system operations and reduce downtime.
• Terminates various cables and connections such as Cat-5, Cat-6, Coax, Camera cable, and unique wires specific to certain devices.
• Provides updates using Microsoft Office Applications such as Word and Excel.
• Interfaces equipment to hardware, configures IP-based equipment, and runs commands with the ability to understand Linux OS.
• Tests equipment for production deployment and works with the analytics team to implement devices into the system and resolve issues.
• Installs Wavetronix Antennas, CCTV cameras and mounts, deploys UPS batteries weighing 75 lbs or more, transports ITS cabinets, and cable spools.
• Performs aerial work up to 100 ft with the assistance of a bucket truck.
• Installs new ITS equipment on roadway structures during and after construction phases, involving constant bending, use of mechanical tools, and lengthy periods of standing.
• Performs advanced troubleshooting on equipment and provides deeper analysis of issues.

Requirements

• Associate’s degree or equivalent.
• At least 2 years and up to 3 years of technical experience.
• Valid Driver’s license.
• Possess a Class “B” CDL or ability to obtain within 2 years.
• Intermediate knowledge of Microsoft Suite Applications.
• Strong communication and collaboration skills.
• Ability to meet physical job requirements, including lifting, carrying, climbing, balancing, reaching, handling, pushing, and pulling objects of various weights, as well as conducting aerial work for extended periods.

Preferred Qualifications

• Linux Certification.
• Axis Certification or equivalent in camera technology.

Pay

Starting rate: $23.54/hour (minimum) – $30.98/hour (midpoint). Retention bonus: $1,500.