Sr. IT Business Analyst - Facilities Maintenance (GWS)

Responsibilities

• Work with various teams, stakeholders, and business owners to elicit requirements and align process changes.
• Drive integration and solution design across Cloud (AWS/Azure) platforms, incorporating AI/ML and Generative AI–based automation where applicable.
• Develop and maintain detailed documentation of business requirements and processes.
• Communicate clearly and consistently with Business and other stakeholders throughout various project phases.
• Configure application settings, user management of cloud applications.
• Take ownership of technical solutions from design, Various Data Integrations, Data Security, Data access and architecture perspective, ensure the right direction.
• Ensure solutions meet business needs and requirements.
• Test enhancements and bug fixes; coordinate user acceptance testing.
• Design API Integrations with third party tools.
• Ensure deliverables are completed within timelines.
• Troubleshoot and resolve user issues.
• Support Snowflake data ingestion, modeling, and performance optimization.
• Manage data quality, governance, and scalable pipelines across AWS/Azure Data Lake environments, ensuring secure and reliable data operations.

Preferred Qualifications

• Experience with business analytics tools such as Snowflake, Power BI and process automation like UiPath.
• Experience of adopting and implementing AI in facilities maintenance domain.
• Experience with cloud architecture and cloud application administration (AWS, Azure, or Oracle).

Minimum Qualifications

• Bachelor’s or Master’s degree with 6-8 years of experience (functional/business analyst) in the domain of Environmental Health & Safety (EH&S) and Facilities/Plant Maintenance Management.
• Experience designing and supporting EH&S (Health, Environment and Safety) and Facilities/Plant maintenance management platforms (e.g., Cority, Nuvolo, Procore).
• Demonstrable ability to collaborate with business stakeholders to define KPIs, develop functional specifications, and deliver reporting solutions from design through deployment.
• Demonstrated expertise in requirements elicitation and documentation of current-state and future-state business processes.
• Experience of project management delivering end-to-end projects using Agile/Waterfall methodologies.
• Strong time management and business-facing skills, with the ability to meet demanding deadlines.
• Ability to recommend innovative solutions maximizing new technologies and industry trends.

Pay

Base Pay Range: $111,100.00 - $188,900.00 Annually