Sr. IT Analyst

About the role

This position is responsible for the development and support of assigned applications. This also includes program documentation, systems operating instructions, application user guides(s) and test plans in accordance with company standards and methodologies. The position collaborates closely with business stakeholders, end users, vendors and systems teams and may provide project management support for small-scale projects under the direction of an IT Director or IT Business Area Manager. Additionally, this position is responsible for driving application changes based on business objectives.

Essential Functions

• Business Impact Actions and decisions have a positive impact on both short term and long-term results significant to a business unit or operating group including providing the customer with a consistent positive experience.
• Responsible for providing sound business process and technical recommendations and solutions.
• Responsible for developing and coordinating deployment of releases utilizing SSAB’s systems such as Service Now and Azure DevOps.
• Identifies and/or participates in projects that increase the Americas ROI either through cost savings or increased revenue.
• Problem Solving: Analyzes data and draws conclusions to troubleshoot and resolve complex break/fix issues in a timely manner. Takes ownership of issues or activities to completion, even when transferring to another area of responsibility. Recommends standardized solutions utilizing both business process and applications to resolve issues to meet new and existing business needs. Participates in the development of new applications and interfaces to existing systems as well as supporting existing systems ensuring systems are robust and highly available.
• Knows when and how to say “no” to an IT solution.

Job Knowledge & Skills

• NET Framework 4 / .NET 5+ (C# preferred)
• Web development with HTML/JavaScript/CSS
• ASP.NET MVC or Core
• SQL
• Git or TFVC version control
• Excellent communication skills – verbal and written
• Capability to guide a software project to completion, including the application of best practices to architectural decisions
• Able to work with end users, including translating requests into system requirements

Qualifications

• Competencies and Experience Required: NET Framework 4 / .NET 5+ (C# preferred) Web development with HTML/JavaScript/CSS ASP.NET MVC or Core SQL Git or TFVC version control Excellent communication skills – verbal and written. Capability to guide a software project to completion, including the application of best practices to architectural decisions. Ability to work with end users, including translating requests into system requirements. Must be able to multi-task in a relatively small team Willingness to stay up-to-date on technological trends and best practices Weekly status report completion and ability to track work in an Agile environment. Potential to grow into a leadership role.
• Preferred: Entity Framework Web API / RESTful services DevOps and cloud architecture experience Experience in line of business / reporting applications for manufacturing enterprise, and/or similar product development and support experience.
• Education Required: Bachelor’s Degree with a concentration in computer science, engineering, or business administration, and a minimum of 5 years working experience.

Supervisory Responsibilities / Direct Reports

This position has no supervisory responsibilities.

Work Environment and Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The Employee Is Constantly Required To Sit and work at a desk The Employee Is Frequently Required To Stand and walk, and may alternate sitting and standing as needed Balance, stoop, kneel, crouch, crawl, climb Twist at waist level Reach above shoulder level, at waist/desk level, and below waist/desk level Finger with right hand, left hand, and both hands (fine motor) Feel with right hand, left hand, and both hands (sensing temperatures and textures) The Employee Is Occasionally Required To Push, pull, lift and/or carry up to 50 pounds The Employee Is Required To Talk person to person, on the phone, and in group settings as needed Hear in person, on the phone, and in group settings as needed Possess near, midrange, far, peripheral, and depth perception vision

Position Type / Expected Hours of Work / Travel Requirements

Position is full time, non-exempt On call availability for deployments, critical break/fix issues, and month end processing as required Extended hours including evenings and weekends may be required to meet project deadlines or provide services outside normal operating hours Ability to travel domestically and internationally if required for support role