Sr. Integration Specialist - API & SaaS B2B (Demand Integrations Team)

About the role

The Senior Solutions Engineer will lead the technical implementation and onboarding of Cint's APIs for high-profile global clients, collaborating with internal R&D and Engineering teams to design custom software workflows, troubleshoot performance issues, and advocate for customer needs.

Responsibilities

• Lead the end-to-end technical implementation and "white-glove" onboarding of Cint’s APIs for global partners.
• Collaborate directly with Cint’s internal R&D and Engineering teams to design custom software workflows for complex partner integrations.
• Act as a "Log Detective," using tools like Grafana, Kibana, and OpenSearch to monitor integration health, identify API bottlenecks, and drive data-backed optimizations.
• Review new customers' technical documentation to assess integration complexity, providing guidance and feature requests back to our product teams.
• Serve as the ultimate escalation point between external engineering teams and our internal Sales/Customer Success units.

Qualifications

• Fluent, confident English (written and spoken) to manage high-profile global clients and align with EMEA/US teams daily.
• Deep, hands-on experience implementing, troubleshooting, and integrating REST APIs (platform-to-platform).
• Direct B2B experience in a tech-facing role (e.g., Technical Account Manager, Solutions Architect, L3 Support, or Integration Engineer) managing the full customer lifecycle.
• Knowledge of reading metrics and system logs to diagnose problems rather than guessing.
• Bachelor’s degree in a technical field, or equivalent technical experience.
• Familiarity with internet protocols and API frameworks, as well as at least one programming language (Python, JavaScript/Node.js, and/or Go).
• Awareness of modern software development methodologies, with emphasis on application architecture and API infrastructure.