Sr Infrastructure and Capacity Optimization Engineer

Key Responsibilities

• Manage daily reporting, validating accuracy and expansion of capacity data, in adherence of engineering standards that allow for capacity management decisions to be made.
• Create hardware/quote/work requests from stakeholders; assign required fields, categorize, and route items per defined process.
• Daily ownership of work-queue hygiene (statuses, owners, timestamps, notes) for infrastructure/capacity requests and follow up on missing information.
• Create and maintain vendor and partner data (pricing, lead times, availability, quality notes) into standardized Excel templates that drive SLA adherence and business reporting.
• Perform first-pass validation and decision of submitted data (required fields present, formatting, obvious inconsistencies) and flag exceptions to senior engineers.
• Generate recurring reports and basic dashboards (e.g., request aging, inventory deltas, vendor scorecard inputs, headroom data supplied by engineers) and distribute to stakeholders via agreed channels.
• Update reference trackers for Bills of Materials (BOMs) and ensure version control, naming conventions, and audit-ready documentation are followed.
• Support incident and change-review documentation by recording timelines, actions taken, and post-activity status updates as directed.
• Follow established data governance practices (templates, metric definitions, file locations) and suggest small process improvements to reduce errors and rework.

Experience, Education, And Certifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in IT infrastructure management and capacity planning.

Additional Requirements

• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.
• Strong skills in Microsoft Software Suite (Word/Excel/PowerPoint).
• Ability to work independently and manage multiple priorities.