Sr Implementation Project Manager

Key Responsibilities

• Define and manage project scope, governance frameworks, and implementation schedules for Kipu's most complex enterprise engagements.
• Establish executive-level governance checkpoints including steering committees, readiness reviews, and milestone validations.
• Manage risk logs actively, driving risks and action items to resolution with clear owners and timelines.
• Serve as the primary project lead for enterprise implementations, managing relationships with C-level and VP-level client stakeholders.
• Communicate project status, risks, and decisions to internal and external stakeholders at all levels with clarity and confidence.
• Lead structured executive-level meetings with clear agendas, documented outcomes, and confirmed next steps.
• Cross-Functional Coordination: Coordinate activities across Implementation Specialists, Solutions Architects, Success, Support, Sales, and Product teams for multi-product engagements.
• Ensure handoffs between teams are planned, documented, and aligned before client-facing transitions.
• Hold project team members accountable for deliverables and timelines without direct authority.

Qualifications

• 3-5 years experience in behavioral health, mental health, or healthcare technology.
• Proven experience managing large-scale, multi-product, or multi-site enterprise implementations.
• Exceptional written, verbal, and executive presentation skills.
• Demonstrated ability to manage C-level client relationships and complex organizational dynamics.
• PMP, PgMP, or PMI-ACP certification preferred.
• Experience mentoring project managers or contributing to PM methodology development.
• Familiarity with Smartsheet, Jira, Salesforce, or similar project management and CRM tools.
• Experience managing implementations with governance or steering committee structures.

Benefits & Compensation

• Flexible paid time off.
• 11 Paid Holidays.
• Health, Dental, Vision, Disability, and Life Insurance.
• Parental Leave.
• Pet Insurance.
• 401(K) with Company Match.

Kipu Promise

Havingshaped the industry for 10 years, today we focus on advancing our New Vision for thebehavioral health ecosystem, evolving how it operates, interacts, communicates, and heals.

We are an equal opportunity employer and highly value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, gender identity, or disability status.