Sr. Implementation Manager

Key Responsibilities

• Lead multiple large-scale, high-profile, and complex healthcare equipment implementation scope from planning through building activation and occupancy.
• Develop implementation strategies, execution plans, and logistics that align with client’s project goals.
• Manage multiple concurrent projects, priorities, schedules, and cross-functional teams.
• Serve as point of contact for medical equipment logistics for all project stakeholders.
• Provide leadership with recommendations and problem-solving strategies with key stakeholders to reach consensus and issue resolution.
• Direct - Perform architectural and mechanical/electrical/plumbing utilities reviews to ensure proper infrastructure is in place to support medical equipment. Coordinate any issues to resolution with the design team.
• Oversee equipment deliveries and installations including coordination with construction readiness, IT systems, and owner clinical engineering.
• Review and validate equipment specifications, room readiness requirements, utility coordination, and installation standards.
• Prepare and update project leadership on status of equipment delivery and installation.
• Team Leadership & Mentorship - Mentor and guide Implementation Managers, Coordinators, and project support staff.
• Establish implementation standards, workflows, and best practices across projects.
• Facilitate collaboration between clinical teams, contractors, architects, engineers, vendors, and operational leadership.
• Support staff development, performance improvement, and knowledge-sharing initiatives.
• Vendor & Client Management - Build and maintain strong relationships with healthcare clients, equipment manufacturers, vendors, and consulting partners.
• Negotiate implementation schedules, delivery timelines, and issue resolution with vendors and contractors.
• Lead stakeholder meetings, executive presentations, and client reporting activities.
• Ensure client satisfaction through proactive communication and successful project delivery.
• Regulatory Compliance & Quality Assurance - Support compliance with healthcare regulations, accreditation requirements, infection control protocols, and safety standards.
• Support vendor and owner quality processes related to equipment installation, testing, commissioning, and acceptance.
• Support adherence to Joint Commission, NFPA, OSHA, FGI, and healthcare construction guidelines.
• Lead implementation audits, lessons learned reviews, and continuous improvement initiatives.
• Financial & Operational Management - Oversee project’s Implementation scope by monitoring hours and instigating process of change orders and resource management.
• Identify opportunities for project add-services, operational efficiencies, cost savings, and workflow improvements.
• Assist with business development efforts, proposal reviews, and client presentations as needed.
• Activation Support and Project Close Out - Support building activation through medical equipment status updates.
• Support project close out as needed.

Qualifications

• Education - Bachelor’s degree in biomedical engineering, Construction Management, Engineering, Architecture, Project Management, or related field required.
• Experience - 8–12+ years of experience in medical equipment planning, healthcare project management, healthcare construction, or equipment implementation. Experience working and interacting in construction environment. Experience communication with diverse groups from C suite, clinical users, project leadership and construction resources. Managing projects in different areas requiring travel for site visits that include multiple days and air travel. Proven experience leading large-scale healthcare facility projects including acute care hospitals, imaging departments, surgical suites, laboratories, and specialty healthcare environments. Previous leadership or supervisory experience strongly preferred.
• Technical Skills - Advanced knowledge of medical equipment systems, healthcare operations, and facility infrastructure requirements. Adept at reading architectural and MEP construction drawings and can interpret vendor site-specific drawings. Strong understanding of healthcare construction coordination and activation planning. Proficiency with Microsoft Office Suite, project management software, scheduling and equipment database systems. Experience with BIM/Revit coordination, AutoCAD, and healthcare planning tools preferred. Strong analytical, budgeting, problem solving, and reporting capabilities.
• Certifications (Preferred) - PMP (Project Management Professional), Certified Healthcare Constructor (CHC), CBET (Certified Biomedical Equipment Technician), Lean Six Sigma Certification, CPHIMS or related healthcare certifications.
• Core Competencies - Executive-level communication and leadership, Strategic planning and operational execution, Advanced project and program management, Written and verbal communication, explaining technical items and constraints to non-technical audience, Team leadership and mentorship, Stakeholder and client relationship management, Negotiation and conflict resolution, Financial management and budgeting, Risk management and decision-making, Process improvement and organizational development.

Work Environment

• Combination of office, healthcare facilities, and active construction environments.
• Frequent travel to client sites and healthcare campuses is required.
• Flexibility to support project milestones that may occur outside normal business hours.