SR HVAC Technician - RSS (Remote Support Tech)

About the role

As a service and maintenance contact for Trane Technologies customers in a defined market, you will be responsible for commissioning, troubleshooting, repairing, and starting up HVAC systems in a commercial environment. Your role involves working with internal and external partners on new facility setups and existing facility retrofits.

Responsibilities

• Responsible for end-to-end testing, downloading programming, starting up, commissioning, and servicing on assigned projects.
• Represents the company by serving as the direct customer contact and is responsible for servicing products and equipment on assigned projects, ensuring customer satisfaction.
• Coordinates with team leader/project manager and customer to precisely understand requirements for all on-site installation and repairs by forecasting issues, gathering materials, and synchronizing on-site work.
• Uses cutting-edge software and technology, along with a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units.
• Continually enforces safety to the highest standards and maintains security and accountability of company issued and procured assets by recording use, wear and conditions.
• Mentor team members. Display team effort and dedication to customer by maintaining flexibility to work overtime and weeks as the business requires, including occasional overnight stays.

Requirements

• A High School Diploma or equivalent, or certificate of completion from an accredited technical school is required.
• Typically requires at least 10 plus years of experience in HVAC.
• Technical School or formal training is preferred.
• Operating knowledge of Microsoft office software and working proficiency with hand-held computer (i.e. Smartphone, iPad).
• Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI, Hit & Run, License Suspension, Reckless / Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.
• EPA Certification Preferred (e.g. HVAC Journeyman, Boiler Operator, Gas Installer etc.).

Qualifications

• Annual Base Salary Range: $41.38 - $51.49
• Compensation Type: Hourly
• Incentive Eligible: Yes

Skills

• Knowledge of air conditioning theory
• Pipe fitting skills
• Understanding of mechanical layouts
• Microsoft office software proficiency
• Hand-held computer proficiency
• Valid driver’s license
• EPA Certification (optional)

Benefits

• Health insurance
• Holistic wellness programs
• Fertility coverage and adoption/surrogacy assistance
• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution
• Paid time off including 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave
• Education and training opportunities through company programs along with tuition assistance and student debt support

Pay

• Hourly

Schedule

• No Safety Sensitive Role

Company

• We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.