Sr. Human Resources Operations Generalist - CertainTeed, Manufacturing

About the role

The Senior HR Operations Generalist serves as a trusted HR partner within a complex, multi-shift union manufacturing environment. This role delivers advanced HR support across employee relations, compliance, workforce planning, performance management, and organizational development.

Responsibilities

• Acts as a primary advisor for complex employee relations issues, providing guidance, coaching, and conflict resolution support to leaders and employees.
• Counsels and coaches leaders on effective communication, accountability, corrective action processes, and change leadership.
• Collaborates with cross-functional teams to support World Class Manufacturing (WCM) initiatives by participating in training sessions, facilitating employee engagement, and promoting a culture of continuous improvement to enhance operational efficiency and workforce development.
• Supports recruiting activities for hourly and early career salaried roles, including job postings, screening, interview coordination, and selection.
• Supports workforce planning and talent strategies, overseeing onboarding effectiveness and driving improvements that enhance new hire engagement and retention.
• Owns HR data integrity at a site level, presenting data-driven recommendations to improve workforce stability, engagement, or efficiency.
• Works closely with Operations, EHS, Finance, Payroll, Corporate HR, and other partners to align HR actions with business priorities.

Requirements

• Bachelor's Degree in Human Resources, Business, Industrial Relations, or related field preferred.
• 3+ years HR experience in a manufacturing or industrial environment required. Union experience preferred.
• SHRM SCP or SPHR certification preferred.
• Knowledge of employment law, HR strategy, and front-line leadership support required.
• Effective communication, coaching, facilitation, and relationship building skills required.
• Demonstrated ability to influence leaders, manage complex ER situations, and lead HR initiatives required.
• Proficiency with HRIS and Microsoft Office required.
• UKG/Kronos experience preferred.

Benefits

Be Well, Be You brings together inclusive programs and meaningful resources to support all aspects of your physical, emotional, financial, and social well-being. Employees have the flexibility to choose the benefits that best fit their individual needs. Health and Wellbeing - Supporting your wellbeing, to thrive in life and work. - Medical, Prescription Drug, Vision, and Dental Insurance - Healthcare Saving Account and Flexible Spending Account options - LiveWell Wellness Program - Employee Assistance Program (EAP) - Paid Time Off and Paid Parental Leave Retirement and Protection - Helping to make the future life you want a reality. - 401(k) with Company Match, Retirement Accumulation Plan (RAP) Cash Balance Pension Plan - Company-provided Life Insurance, AD&D, Short-Term Disability - Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness and Accident Insurance Additional Benefits - Helping shape the experience and impact you want: - Commuter Benefits - Group Legal - Identity Theft Protection - Auto and Home Insurance - Pet Insurance and Discounts - Back-up Child and Elder Care - PerkSpot Employee Discount Program - Volunteer Day - Tools Allowance - Company-issued steel-toe shoes and safety glasses