Sr. Human Resources Manager, Business Operations

Talent Acquisition & Workforce Planning

• Lead full-cycle recruiting efforts for Business Operations functions, including workforce planning, sourcing strategy, candidate experience, and hiring manager partnership.
• Partner with leadership to identify staffing needs and develop clear, compelling, and inclusive job descriptions.
• Oversee temporary, seasonal, and contingent workforce hiring processes to support Club operations and events.
• Collaborate with Legal and League partners to ensure compliant recruitment, immigration, relocation, and work authorization processes.
• Oversee and continuously improve onboarding programs to ensure a seamless and engaging new hire experience.

Internship Program Leadership

• Own the design, administration, and continuous improvement of the Club's internship program.
• Lead candidate sourcing, selection, onboarding, development, and performance feedback processes for the Club and Right to Dream.
• Partner with department leaders to ensure interns receive meaningful learning experiences aligned with business objectives.
• Monitor program outcomes and recommend enhancements that strengthen the Club's talent pipeline and employer brand.

Talent Management & Learning

• Champion a culture of continuous learning and professional development across Business Operations.
• Support performance management processes, including goal setting, performance reviews, manager coaching, and development planning.
• Facilitate annual compliance, leadership, and professional development training programs.
• Evaluate training effectiveness and recommend data-informed improvements to enhance employee growth and organizational impact.
• Partner with leaders to identify succession, development, and retention opportunities across the organization.

Employee Relations & Culture

• Serve as a trusted HR advisor to employees and leaders on employee relations, performance management, workplace concerns, and organizational effectiveness.
• Partner with leadership to cultivate a high-performance, inclusive, and values-driven culture.
• Lead employee engagement, recognition, and team-building initiatives that strengthen connection, development, and retention.
• Reinforce a culture of accountability, collaboration, continuous feedback, and professional growth.
• Support and help execute Club-wide events and culture-building initiatives.

Compliance & Risk Management

• Ensure compliance with federal, state, and local employment laws, including California labor regulations.
• Maintain oversight of onboarding compliance requirements, including I-9 administration, background checks, work authorization, and required trainings.
• Support the administration and enforcement of HR policies and procedures in alignment with League and Club standards.
• Monitor regulatory updates and HR best practices and proactively recommend policy or process improvements.
• Manage sensitive and complex employment matters with professionalism, discretion, and sound judgment.

Contingent Workforce Management

• Provide strategic and operational oversight for the Club's part-time, seasonal, and contingent workforce population.
• Partner with Operations leaders to ensure compliant hiring, onboarding, scheduling, training, and offboarding practices.
• Develop scalable people practices that balance operational needs with employee experience, engagement, and compliance.
• Monitor workforce trends and recommend process improvements to enhance efficiency and reduce risk.

Benefits, Health & Safety

• Promote a culture of safety, wellness, and employee care across Club Operations.
• Collaborate with Operations leadership to support workplace safety protocols and employee well-being initiatives across multiple locations.
• Promote a culture of safety, wellness, and employee care across Club Operations.