Sr. HR Manager

Job Responsibilities

• Serve as a strategic business partner to the Senior Director of HR by aligning HR initiatives with business strategies, long-term goals, and organizational culture.
• Develop, implement, and deliver leadership development programs and enterprise training initiatives.
• Lead and resolve complex employee relations cases by conducting thorough, objective workplace investigations with urgency and precision.
• Design and execute talent development programs (e.g., mentoring, train-the-trainer, Management 101, career pathways).
• Lead scenario-based training for leaders to strengthen employee relations capability.
• Build employee engagement plans, secure necessary approvals, and coordinate engagement activities.
• Drive compensation processes to ensure market competitiveness and pay-for-performance alignment.
• Ensure compliance with all federal, state, and local employment laws; review and update policies regularly to maintain regulatory alignment.
• Champion and model organizational change initiatives; support HR Directors in planning and implementation.
• Identify, communicate, and mitigate risks by providing solution-oriented recommendations and updates to HR leadership.
• Partner closely with leaders on corrective action, performance management, coaching, and termination decisions while serving as an employee advocate when appropriate.
• Provide guidance on policy interpretation, internal investigations, compliance, and employee relations matters.
• Facilitate development sessions including Interviewing & Selection, Conflict Resolution, Positive Employee Relations, and Code of Conduct.
• Partner in talent reviews and succession planning; cultivate internal talent pipelines and support promotional decisions.
• Foster an inclusive, engaging workplace environment where employees feel empowered, valued, and equipped to thrive.
• Prepare investigation summaries and recommendations that reflect sound judgment and prompt resolution.
• Build and implement strategies to maintain a union-free environment.
• Provide training on labor laws, early warning signs, and positive employee relations.
• Review, apply, and interpret federal, state, and local labor laws, with specific attention to nuanced regulations (e.g., CA, MA).
• Support and/or lead cross-functional HR projects as assigned.

Job Requirements

• Bachelor’s degree required; Master’s degree preferred.
• SHRM-CP/SCP or HRCI certification strongly preferred.
• 10+ years of progressive HR generalist experience in a mid-size + corporate or matrixed environment.
• Demonstrated expertise across multiple HR disciplines including employee relations, performance management, talent development, compensation, and compliance.
• Strong experience managing complex investigations and employee relations matters.
• Proven ability to partner with senior leadership to build people strategies aligned with business priorities.
• Experience influencing, coaching, and supporting leaders at all levels.
• Proficiency with HRIS and talent management systems (ADP Workforce Now preferred).
• Strong command of Microsoft Office Suite—especially Excel and PowerPoint.
• Experience building and interpreting compensation models and structures.
• Strong organizational, critical thinking, and problem-solving skills.
• Able to manage multiple priorities in a fast-paced, evolving environment.
• Confident communicator with exceptional written, verbal, and presentation skills.
• Ability to lead HR initiatives from design to execution.
• Able to understand business operations from a strategic and tactical perspective.
• Creative, independent self-starter who excels in a fast-paced environment.
• High level of integrity, discretion, and sound judgment.
• Collaborative, agile, and proactive approach to challenges and opportunities.
• Customer-service mindset aligned to organizational culture and values.
• Able to work independently while contributing to a high-performing HR team.
• Willingness to travel up to 10% as needed.
• Knowledge of Canadian employment law is a plus.
• Experience in working in shared service organizations.