Sr. HR Business Partner

About the role

Amazon’s Fulfillment Centers (FCs) within North American Customer Fulfillment (NACF) are fast-paced environments that utilize robotics, scanning machines, and computer systems that track and allow the delivery of millions of items (and smiles) to households daily. NACF PXT is a talent cultivator where Amazonians gain a depth of experience and expertise nurtured to grow, flourish and thrive in other business lines across Amazon. Our HR Leaders provide strategic and tactical leadership direction, executing our people initiatives, providing internal customer support, and driving HR functional excellence and process improvement in locations with up to 6,000 associates. NACF's PXT teams are flexible, thoughtful, socially responsible, and are always planning for the future.

Responsibilities

• Lead and develop a diverse team of HR professionals, coaching them to elevate beyond tactical execution to become strategic partners who proactively identify and mitigate organizational risks while delivering exceptional service.
• Drive a culture of proactive risk identification and mitigation by establishing early warning systems, leveraging data insights, and building strong partnerships across functions.
• Guide your team in developing sound judgment to spot emerging people-related risks before they impact the business.
• Shape the strategic vision for employee experience and organizational health.
• Challenge status quo thinking and drive innovation in HR practices while ensuring sustainable execution.
• Enable your team to move beyond immediate problem-solving to address systemic issues and opportunities.
• Partner with business leadership to develop and execute integrated talent strategies that address both current needs and future capability requirements.
• Coach leaders on effective talent development while building a strong succession pipeline within your own HR organization.
• Anticipate future talent needs and evolving workforce dynamics to future-proof both operations and HR.
• Lead your team in effective use of analytics and AI tools to uncover hidden patterns, predict emerging risks, and drive data-informed decision making.
• Translate complex insights into compelling narratives that influence senior stakeholders and drive organizational change.
• Set clear goals for culture transformation with business leaders. Design and implement comprehensive strategies to systematically strengthen organizational health, talent capabilities, and leadership effectiveness.
• Champion initiatives that measurably enhance diversity, equity and inclusion.
• Drive strategic adoption of HR technology to enable both efficiency and excellence in service delivery.
• Guide your team to leverage automation while preserving high-touch support for sensitive employee matters requiring human judgment and empathy.

Requirements

Basic Qualifications:

• Bachelor's degree in Human Resources Management or a related field
• Knowledge of local labor law
• Experience as a human resource generalist
• Experience with specific knowledge of human resource theory, functions and practice, performance appraisal systems and staff development
• Experience supporting hourly employee client group
• Experience with MS Office tools and HR Information Systems
• Bachelor's degree or equivalent experience
• Experience using data analysis to drive business decisions

Preferred Qualifications

• Master's degree in Human Resources Management
• Experience assessing management and executive talent
• Experience developing and administering HR compensation plans
• Experience in human resources with companies supporting 250-500 or more associates
• Experience supporting hourly, front-line, and salaried employee populations
• Experience in human resource theory, including employee relations, learning, and performance management
• Experience in employee relations, risk management, workforce management and compensation management
• Experience partnering with business leaders in highly complex and dynamic business settings
• Experience in building and developing a high performance team
• Experience driving process excellence and productivity improvement initiatives, including Kaizen methodologies