Sr. HR Business Partner
About the role
The Senior HR Business Partner (Sr. HRBP) is a key strategic partner on the NACF PXT team, bringing expertise in leadership development, employee experience, culture, and change management. This role balances tactical excellence with strategic insight, leveraging both technology and human judgment to align local leadership, centralized support, and systems in delivering high-quality employee experiences.
Responsibilities
Lead and develop a diverse team of HR professionals, coaching them to elevate beyond tactical execution to become strategic partners who proactively identify and mitigate organizational risks while delivering exceptional service.
Drive a culture of proactive risk identification and mitigation by establishing early warning systems, leveraging data insights, and building strong partnerships across functions.
Guide your team in developing sound judgment to spot emerging people-related risks before they impact the business.
Shape the strategic vision for employee experience and organizational health.
Challenge status quo thinking and drive innovation in HR practices while ensuring sustainable execution.
Enable your team to move beyond immediate problem-solving to address systemic issues and opportunities.
Partner with business leadership to develop and execute integrated talent strategies that address both current needs and future capability requirements.
Coach leaders on effective talent development while building a strong succession pipeline within your own HR organization.
Anticipate future talent needs and evolving workforce dynamics to future-proof both operations and HR.
Lead your team in effective use of analytics and AI tools to uncover hidden patterns, predict emerging risks, and drive data-informed decision making.
Translate complex insights into compelling narratives that influence senior stakeholders and drive organizational change.
Set clear goals for culture transformation with business leaders.
Design and implement comprehensive strategies to systematically strengthen organizational health, talent capabilities, and leadership effectiveness.
Champion initiatives that measurably enhance diversity, equity and inclusion.
Drive strategic adoption of HR technology to enable both efficiency and excellence in service delivery.
Guide your team to leverage automation while preserving high-touch support for sensitive employee matters requiring human judgment and empathy.
Qualifications
5+ years of human resource generalist, or 5+ years of operations, customer service, retail, distribution, shipping, logistics, healthcare, hospitality or manufacturing experience.
Experience supporting or leading employee-focused processes including onboarding, benefits, investigations, training or talent management.
Bachelor's degree.
Master's degree, or MBA preferred.
Experience using data and high-judgement to drive business decisions.
Experience supporting large employee populations in manufacturing, retail, distribution, or similar operational environments.
Knowledge of employment law, employee relations, and HR compliance requirements.
Experience resolving sensitive employee relations issues.
Experience partnering with, coaching, and guiding senior leaders as a strategic HR business partner.
Experience building, developing, and retaining high-performing HR teams, with demonstrated success in improving team productivity and engagement.
Experience leveraging AI-powered tools and technologies to improve processes and service delivery, with demonstrated ability to drive technology adoption amongst teams.