Sr. Government Client Relationship Manager

About the role

Marsh Government Consulting is seeking a seasoned leader in Medicaid to join our Government Medicaid practice. This Client Manager role combines deep Medicaid expertise with proven consulting leadership, P&L and sales accountability, and the ability to lead complex engagements. You will advise state clients, grow and defend accounts, and drive strategic market growth while managing teams and financial performance.

Responsibilities

• Apply expertise in Medicaid to shape state program strategies and advance client goals.
• Own P&L accountability for a client or portfolio of clients, including budgeting, financial performance, and staffing decisions.
• Lead large, complex client engagements: design strategic solutions, direct project teams, resolve delivery issues, and ensure high-quality outcomes.
• Thrive and be motivated by an environment that embraces AI and technology-enabled tools.
• Advise on client retention and expansion best practices; develop and execute Medicaid market/industry-specific expansion and marketing strategies.
• Develop methodologies for client account and opportunity prioritization informed by market insights, competitor positioning, and internal strategy.
• Approve delegation decisions and intervene on escalated or at-risk clients.
• Deliver tailored solutions for clients and advise on solution design to meet client objectives.
• Manage human capital strategy: develop, and manage talent; mentor consultants and build high-performing teams.
• Develop and maintain a professional network through industry participation.

Qualifications

• BA/BS required.
• 15+ years of relevant experience in Medicaid.
• Proven leadership experience with P&L responsibility or demonstrated fiscal acumen in a consulting or government-facing environment.
• Track record managing large, high-stress government clients (e.g., Governors’ offices, Medicaid directors) and leading complex projects.
• Strong project management, interpersonal, and communication skills.
• Consulting experience, or similar State Medicaid agency or CMS experience.
• Experience working with Medicaid actuaries and familiarity with the government health landscape.
• Demonstrated ability to grow business via client relationships, cross-selling, and strategic initiatives.
• Strong writing skills, learning agility, and a problem-solving mindset; comfortable navigating ambiguity.
• Experience mentoring and developing consultants and a demonstrated market presence.

Benefits

Opportunity to work on meaningful programs that support vulnerable populations as part of multi-disciplinary teams.
Professional development, growth and advancement opportunities, and strong peer support.
A vibrant, inclusive culture within a global firm offering competitive benefits and rewards.

Pay

The applicable base salary range for this role is $151,000 to $302,500. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis.

Schedule

Regular travel to client sites and industry events as needed.
Active participation in Medicaid market and firm initiatives to drive business growth and thought leadership.
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.