Sr. Fulfillment Consultant

About the role

The Senior Fulfillment Consultant plays a crucial role in driving new client growth and supporting ShipMonk's rapid expansion. Reporting to the Senior Vice President of Sales, this full-cycle closing role focuses on developing and executing strategies to secure new business opportunities for ShipMonk's portfolio of mid-market and enterprise merchants in the Apparel, Health & Beauty, and Supplements categories.

Responsibilities

• Own the full sales cycle from initial contact to contract signing, delivering sharp, solution-oriented presentations that address each prospect's unique needs.
• Negotiate service agreements confidently and close new business with urgency and professionalism.
• Generate and qualify leads through proactive outreach and networking, working closely with a dedicated SDR team to maintain a full pipeline of qualified meetings.
• Build and maintain strong relationships with prospects, establishing trust and credibility through consistent follow-up and problem-solving.
• Master ShipMonk's services and solutions, presenting them effectively to demonstrate the value they bring to potential clients.
• Stay updated on pricing, competitive landscape, and unique features of ShipMonk's platform to position the company as a go-to solution for clients' supply chain challenges.
• Support the sales process with a dedicated SDR team, solutions team, and marketing initiatives designed to nurture and convert leads into clients.

Requirements

• 4+ years of sales, business development, or account executive experience in the Fulfillment or Logistics industry.
• A proven track record of developing leads and closing new business.
• Strong communication and interpersonal skills.
• High proficiency in navigating CRMs (Salesforce preferred) and sales engagement tools.
• Excellent organizational and time-management abilities.
• The ability to think analytically, negotiate service agreements, and adapt to a dynamic environment.
• A collaborative team player with a strong sense of business acumen.
• A passion for success and a willingness to be onsite up to 5 days per week at a ShipMonk fulfillment center.
• The ability to travel up to 25% of the time for property tours, client meetings, and site visits.

Benefits

ShipMonk offers a competitive base salary paired with uncapped commission and performance accelerators, with no caps on any given deal. Other benefits include:

• Best-in-class compensation package including merit reviews that reward results.
• Comprehensive health, vision, and dental coverage.
• Flexible PTO plus 7 paid US holidays.
• Company 401(k) matching.
• A casual, upbeat, and inclusive culture where you can be yourself and still Get Sh*t Done.

Skills

• Proven track record of developing and closing new business.
• Strong communication and interpersonal skills.
• High proficiency in CRM systems and sales engagement tools.
• Ability to think analytically and adapt to a dynamic environment.
• Collaborative team player with a strong sense of business acumen.
• Willingness to be onsite up to 5 days per week at a ShipMonk fulfillment center.
• Ability to travel up to 25% of the time for property tours, client meetings, and site visits.

Pay

$350K OTE (Salary paid weekly, commissions paid monthly)

Schedule

Full-time, with the option to work remotely up to 50% of the time.