Sr Freight Audit/Payment Mgr, Business Operations-Variable

About the role

AWS Infrastructure is looking for an experienced, strategic, and highly analytical Senior Freight Audit & Payment Manager with a proven track record of driving transformational change and delivering impact at a global scale. The role involves owning the end-to-end freight audit and payment strategy, leading complex cross-functional initiatives, driving large-scale process transformation, and delivering actionable insights that influence transportation spend management across the organization.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.

Responsibilities

• Own freight audit and payment strategy: Define and execute the long-term vision for freight audit operations across multiple regions, ensuring accuracy, compliance, and efficiency at scale across high-volume invoice processing.
• Drive large-scale process transformation: Design and implement automation frameworks, analytical models, and scalable mechanisms that eliminate manual effort, reduce cycle times, and enhance audit effectiveness across the organization.
• Influence senior leadership: Identify, develop, and execute strategic analyses to uncover areas of opportunity. Present data-driven insights, recommendations, and business cases to shape transportation spend strategy.
• Lead cross-functional initiatives: Serve as the strategic point of contact for Logistics Service Providers (LSPs), internal procurement, accounts payable, finance, and technology teams. Drive alignment on priorities, resolve complex billing disputes, and ensure timely freight invoice payments that deliver excellent customer and vendor experience.
• Optimize freight costs at scale: Lead initiatives to identify systemic cost savings opportunities by analyzing freight expenses across regions, partnering with LSPs, and implementing controls that deliver measurable financial impact.
• Build mechanisms for operational excellence: Establish KPIs, reporting cadences, and governance frameworks that provide visibility into audit performance, spend trends, and compliance metrics. Create a "learn by doing" environment that promotes continued customer focus and cost reduction across the organization.
• Serve as a subject matter expert and thought leader: Mentor junior analysts on audit techniques and data analysis through documentation, knowledge sharing, and cross-functional collaboration — raising the bar for the broader team without direct management responsibility.

A day in the life

As a Senior Analyst, you start the day reviewing key audit metrics and performance dashboards, identifying trends and prioritizing areas that require strategic intervention. Mid-morning is spent partnering with Finance and Accounts Payable on payment timelines, leading cost optimization initiatives with procurement, and driving resolution on complex billing disputes. You then connect with cross-functional partners and junior analysts — sharing expertise, unblocking issues, and ensuring alignment on deliverables. Afternoons are dedicated to strategic work — analyzing spend trends across regions, building business cases for automation investments, and preparing executive-level presentations that communicate impact and recommendations to senior leadership. You end each day reviewing cross-functional priorities, documenting insights, and ensuring stakeholders are aligned on upcoming deliverables.

Requirements

• 6+ years of transportation and supply chain experience
• Experience delivering forecasting, budgeting, variance analysis, and data interpretation of results
• 6+ years of advanced proficiency in Excel (pivots, lookups, etc.)
• Experience owning and driving large-scale cross-functional programs
• BA/BS degree in Finance, Accounting, Supply Chain Management, Business, or related field

Preferred Qualifications

• Master's degree in Business Administration, Finance, Economics, Computer Science, or a related field
• Experience working with large-scale data mining and reporting tools (e.g., SQL, MS Access, Essbase, Cognos) and other financial systems (e.g., Oracle, SAP, Lawson, JD Edwards)
• Experience in vendor management
• Proven experience in Logistics, Transportation, or Distribution Center operations with deep knowledge of freight pricing structures, carrier contracts, and rate negotiations
• Advanced problem-solving and root cause analysis skills combined with executive-level communication and stakeholder management capabilities
• Track record of designing and implementing large-scale process improvements or automation initiatives that delivered measurable cost savings

Pay

USA, WA, Bellevue - $147,900.00 - $200,100.00 USD annually

Benefits

• Sign-on payments and restricted stock units (RSUs)
• Comprehensive health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance, and option for Supplemental life plans)
• Employee Assistance Program (EAP), Mental Health Support, Medical Advice Line
• Flexible Spending Accounts
• Adoption and Surrogacy Reimbursement coverage
• 401(k) matching
• Paid time off and parental leave

Learn more about our benefits at amazon.jobs/en/benefits.