Sr. Food Service Associate

Located in Nashville, Tennessee, Vanderbilt University Medical Center (VUMC) operates at a global crossroads of teaching, discovery, and patient care. It is a community where expertise is valued, knowledge is expanded, and abilities are challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and uniqueness is celebrated.

About the Role

Prepares, assembles, and delivers patient meals, nourishments, and supplements while maintaining food quality and a safe work environment.

Responsibilities

• Prepares and assembles food, special meals, baby formulas, and tube feedings.
• Delivers and retrieves patient meals, nourishments, and supplements.
• Maintains food safety and a safe work environment.
• Participates as a team member of the division/department.
• Additional duties may be assigned as needed.

Technical Capabilities

• Customer Service (Novice): Demonstrates the ability to influence customers, verify and clarify needs, and respond efficiently to service requests. Keeps customers informed and meets ongoing service needs.
• Hosting & Reception (Novice): Possesses fundamental proficiency in hosting and reception for practical applications of moderate difficulty.
• FDA/USDA Regulations (Novice): Possesses fundamental proficiency in FDA and/or USDA regulations for practical applications of moderate difficulty.
• Food Production (Novice): Possesses fundamental proficiency in food production for practical applications of moderate difficulty.

Core Accountabilities

• Organizational Impact: Performs non-routine tasks that significantly impact team performance with minimal guidance.
• Problem Solving/Complexity of Work: Conducts research and analysis to solve non-routine problems.
• Breadth of Knowledge: Applies broad job knowledge and has basic skills in other areas.
• Team Interaction: Provides informal guidance and support to less experienced team members.

Core Capabilities

• Supporting Colleagues:
  • Develops Self and Others: Continuously improves skills by identifying development opportunities.
  • Builds and Maintains Relationships: Seeks to understand colleagues' priorities and working styles.
  • Communicates Effectively: Openly shares information and communicates clearly and courteously.
• Delivering Excellent Services:
  • Serves Others with Compassion: Invests time to understand problems and needs of others.
  • Solves Complex Problems: Understands issues, solves routine problems, and raises concerns in a timely manner.
  • Offers Meaningful Advice and Support: Listens carefully and provides accurate information and support.
• Ensuring High Quality:
  • Performs Excellent Work: Checks work quality before delivery and meets quality standards.
  • Ensures Continuous Improvement: Eager to learn new knowledge, technologies, and tools.
  • Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of safety conditions and reports unsafe conditions.
• Managing Resources Effectively:
  • Demonstrates Accountability: Takes responsibility for assigned activities and thinks beyond standard approaches.
  • Stewards Organizational Resources: Understands how personal actions impact departmental resources.
  • Makes Data-Driven Decisions: Uses accurate information for decision-making to achieve results on time.
• Fostering Innovation:
  • Generates New Ideas: Proposes or accepts ideas that impact day-to-day operations.
  • Applies Technology: Quickly absorbs new technology and understands when to utilize appropriate tools.
  • Adapts to Change: Embraces changes and incorporates them into work.

Requirements

• High School Diploma or GED.
• 1 year of relevant work experience.

Benefits

This role offers a comprehensive benefits package, which may include health, disability, retirement, and/or wellness offerings to enhance well-being and professional growth.