Sr Financial Crime Crypto Compliance Specialist
Join a world-class team in Jersey City as a client-facing Sr Financial Crime Crypto Compliance Specialist. In this role, you will support and oversee Financial Crime Compliance operations within a regulated cryptocurrency and financial services environment, helping to establish and scale a managed compliance operation. The position operates in a player-coach capacity, overseeing daily activities across transaction monitoring, screening, and Travel Rule workflows while driving high-quality, scalable compliance execution.
About the Role
This role includes hands-on case support, close collaboration with offshore delivery teams, and leadership across quality assurance, operational oversight, and stakeholder management. Military veterans are encouraged to apply.
Concentrix is a global organization recognized for its inclusive culture and awards such as “World’s Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth.” As part of this team, you’ll contribute to powering exceptional customer experiences and tech-powered innovation for the world’s best-known brands.
Responsibilities
- Support the design, implementation, and scale-up of Financial Crime Compliance operations across onshore and offshore teams.
- Serve as the primary FCC liaison between key stakeholders and delivery teams, ensuring compliance requirements and service expectations are clearly communicated and executed.
- Partner with compliance stakeholders to establish and scale operational processes across transaction monitoring, KYC/customer due diligence, sanctions screening, blockchain monitoring, Travel Rule reviews, fraud investigations, and suspicious activity escalation.
- Translate FCC policies, procedures, risk requirements, and controls into operational processes.
- Support team onboarding, workforce planning, training, documentation, and go-live readiness.
- Coordinate the transition of compliance activities to teams while maintaining clear decision authority, escalation ownership, and regulatory accountability.
- Advise leadership and operational teams on compliance requirements, investigation standards, case documentation, risk indicators, and escalation thresholds.
- Serve as the day-to-day coordination point for stakeholders and delivery teams on operational issues, process updates, control changes, staffing needs, system constraints, and quality concerns.
- Lead training, knowledge transfer, and calibration sessions to promote consistent interpretation and application of compliance policies and procedures.
- Support the development of quality control and quality assurance processes, including case sampling, investigation reviews, error tracking, feedback, remediation, and ongoing calibration.
- Identify process gaps, bottlenecks, training needs, and control weaknesses and support remediation.
- Prepare materials and reporting for audits, regulatory reviews, partner requests, and governance needs.
- Help build a scalable FCC operating model with strong oversight, effective controls, and clear accountability.
Requirements
- 5 to 7+ years of combined experience in financial crime compliance, BSA/AML, sanctions, transaction monitoring, KYC, investigations, or compliance operations.
- 2-3 years of combined experience in crypto compliance, complex blockchain analytics investigations, and Travel Rule compliance.
- Operational knowledge across AML, sanctions, KYC, suspicious activity escalation, and case management.
- Experience designing, implementing, transitioning, and scaling compliance operations.
- 18 years of age or older with a completed High School Diploma or GED.
- Hands-on experience with transaction monitoring and investigations.
- Strong written and verbal communication skills.
- Excellent computer navigation skills and PC knowledge.
- Established organizational skills with the ability to prioritize levels of urgency within an assigned case load.
- Tolerance for repetitive work in a fast-paced, high-production work environment.
- Ability to work as a team member, as well as independently and collaboratively.
- High attention to detail and quality standards.
- Strong analytical and investigative mindset.
- Must work on-site in person at 185 Hudson St, Jersey City, NJ, 07302.
- Must reside in the United States and have a valid U.S. address for residence.
Qualifications
Preferred Qualifications:
- Experience with industry-standard tools such as Actimize, Unit21, Chainalysis, or Notabene.
- Prior experience in a client-facing role within a managed services, consulting environment, or direct crypto firm.
- Leadership experience with compliance operations teams.
- CAMS Certification.
- BA/BS degree or above.
Benefits
- Medical, dental, and vision insurance.
- Comprehensive employee assistance program (EAP).
- 401(k) retirement plan.
- Paid time off and holidays.
- Paid training days.
- DailyPay enrollment option to access pay early.
- Company networking opportunities through organized groups (e.g., Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic (Neurodiversity), Women in Tech, OneEarth Champions).
- Health and wellness programs with trained partners.
- Mentorship programs to support career growth.
- Modern, state-of-the-art office setting with advanced technologies.
Pay
The salary for this position is $100,000 to $120,000 annually, plus incentives aligned with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies.
Schedule
This is an on-site, full-time position located at 185 Hudson St, Jersey City, NJ, 07302.