Sr. Financial Analyst

Key Responsibilities

• Lead the annual budgeting and monthly rolling forecast processes, ensuring accuracy as the business scales.
• Partner with Operations to track and optimize the Labor Cost Percentage, aiming for the industry benchmark of 25%–50% of revenue.
• Monitor and report on high-impact KPIs: Occupancy Rate (target 80%+), Average Revenue Per Client (ARPC), and Dog-to-Staff Ratios.
• Build and maintain complex financial models to evaluate new site viability, including pro-forma P&Ls for potential acquisitions or new builds.
• Analyze "speed of occupancy ramp" for new locations to predict cash flow needs and break-even timelines.
• Conduct deep-dive analyses into service-line profitability (e.g., boarding vs. daycare packages vs. add-on enrichment services).
• Identify opportunities for margin improvement through pricing strategies and upselling initiatives.
• Analyze Marketing ROI and Customer Acquisition Cost (CAC) vs. Lifetime Value (LTV) to guide growth spend.
• Establish and automate weekly "Flash Reports" and executive dashboards to provide real-time visibility into multi-unit performance.
• Refined financial policies and internal controls to maintain data integrity during rapid scaling.
• Work cross-functionally with operations, marketing, and accounting teams.
• Gather and validate data from multiple systems and sources.
• Create and present findings to stakeholders.

Qualifications

• Experience: 2+ years of experience in Finance or FP&A, ideally in multi-unit retail, hospitality, or pet services.
• Technical Skills: Mastery of Excel and proficiency with BI tools like Power BI, Tableau, or specialized pet-care software.
• Education: Bachelor’s degree in Finance, Accounting, or Economics; MBA or CPA preferred.
• Soft Skills: Ability to thrive in an ambiguous, fast-paced "start-up" environment and communicate complex data to non-financial stakeholders (e.g., Facility Managers).