Sr. Field Engineer

Responsibilities

• Work within a team with varying expertise, influencing internal and external customers for mutually desirable outcomes
• Troubleshoot issues, make recommendations, and ensure problem resolution with the team
• Provide technical support to the sales team in a detailed and timely manner
• Interface with clients and job sites to document customer requirements and conditions
• Provide and document customer designs based on client needs and site conditions
• Collaborate with clients, architects, consultants, and staff throughout the design and delivery process with support from the Supervisor
• Develop Statements of Work based on system design and customer requirements
• Create system design drawings, including audiovisual system diagrams, drawings, sketches, and specifications
• Develop accurate job cost estimates
• Provide technical responses to customer RFPs/RFQs/RFIs
• Maintain complete and accurate project documentation and records
• Communicate effectively with internal staff, clients, cooperative trades, and subcontractors
• Cookordination and manage multiple system design projects
• Ensure successful completion of assignments on time and within budget
• Develop and adhere to company technical standards and practices
• Follow York-VCA policies and procedures
• Participate in transition activities for effective information transfer from pre-sales to implementation teams
• Create and implement test plans for York-VCA and customer lab solutions
• Perform testing in lab environments emulating real-world conditions
• Analyze customer networks to determine visual communication requirements
• Support ad hoc and one-of-a-kind projects
• Collaborate with manufacturers and vendors to identify current and future technologies for clients
• Perform other duties as assigned

  Qualifications

  • A degree in a related field such as audio engineering, electrical engineering, or computer science is beneficial but not required
  • Certifications in specific AV systems, such as Crestron or AMX, are helpful
  • Several years of experience working with audiovisual equipment and systems
  • A thorough understanding of AV systems, including design, installation, and troubleshooting
  • Experience leading a team of technicians and managing projects
  • Proficiency in creating project timelines and budgets
  • Excellent communication skills, with the ability to work well with clients to understand their needs and provide solutions
  • Combination of technical expertise, project management skills, and strong communication skills