Sr. Field Clinical Coordinator - PKU Southern California

BioMarin is a global biotechnology company that relentlessly pursues bold science to translate genetic discoveries into new medicines that advance the future of human health. Since our founding in 1997, we have applied our scientific expertise in understanding the underlying causes of genetic conditions to create transformative medicines using a number of treatment modalities. We develop medicines for patients with significant unmet medical need, enlisting top talent to drive innovative drug discovery and create an environment that empowers teams to pursue bold, impactful science.

About the Commercial Team

Our Commercial organization leads global sales and marketing strategies, solidifying BioMarin’s presence in the United States, Europe, and rapidly expanding regions such as Latin America, the Middle East, and Asia-Pacific.

Responsibilities

• Work closely with assigned clinics, BioMarin field sales organization, and BioMarin RareConnections (RC) personnel to ensure timely initiation of BioMarin therapy and adherence-related activities for patients enrolled in BioMarin RareConnections.
• Collaborate in an account team (Account Manager, Case Manager, Clinical Coordinator) to move cases from referral to specialty pharmacy shipment to product start.
• Conduct patient-level education with new patient starts, including BioMarin product information (safety, efficacy, dosing, administration, storage), disease state awareness, injection training, and clinic-specific protocols at their request.
• Provide in-person support for self-administration of FDA-approved BioMarin marketed therapies as needed.
• Utilize motivational interviewing skills to empower patients to advocate for their own health needs.
• Provide reminders for medication, clinic-prescribed labs, and clinic appointments at times convenient to patients.
• Conduct ongoing patient-level education on disease and product administration technique to support safe and appropriate use of therapy.
• Participate in direct-to-patient educational events to raise awareness around disease state and appropriate BioMarin therapies (typically 3-4 times per year, including weekends).
• Demonstrate leadership formally and informally on the broader team by:
  • Influencing beyond their own geography and contributing to cross-functional teams.
  • Generating and communicating best practices and participating in projects that shape strategy and implementation.
  • Uncovering obstacles and trends to create widely adopted solutions.
  • Serving as a subject matter expert in the role of a Clinical Coordinator with advanced knowledge of PKU.
  • Contributing to regional and national assignments such as HUB training, Specialty Pharmacy education, field training, and advocacy group liaison roles.
  • Taking on formal and informal peer leadership opportunities.

Requirements

• 2+ years of pharmaceutical experience as a patient educator.
• 4+ years of direct patient care experience in rare disease.
• Education as an allied health care professional (Bachelor’s degree in Allied Health preferred or equivalent work experience).
• Successful background check.
• Valid Driver’s license and driving record.
• Ideally reside in Los Angeles, Orange County, or Riverside.
• Travel required, up to 65% of the work week.

Skills

• Excellent interpersonal communication skills, advancing patients’ health journey through motivational interviewing and positive outcomes.
• Strong presentation skills with the ability to provide dynamic and engaging presentations to small and large groups.
• An ideal team player who consistently demonstrates BioMarin Commercial values.
• Action-oriented, tenacious, and proactive in anticipating obstacles and leading solutions.
• High business acumen with a focus on delivering customized value to all levels of customers (internal and external).
• Adaptability, with the ability to quickly adjust personal, interpersonal, and leadership behavior as needed.
• Expert navigation of systems and alignment of resources to action plans.