Field Clinical Specialist - Southern California

About the role

As a Field Clinical Specialist, you will provide comprehensive clinical, technical, and educational support to ensure the safe and effective use of our leadless left ventricular (LV) Cardiac Resynchronization Therapy (CRT) devices. Working closely with physicians, electrophysiology (EP) lab staff, and other healthcare professionals, you will deliver in-depth product training, procedural guidance, and ongoing support. Your expertise and engagement will be instrumental in improving patient outcomes and achieving the company’s strategic goals.

Essential duties and responsibilities

• Provide on-site clinical assistance and technical expertise during LV leadless therapy procedures.
• Identify suitable patients, ensure adherence to best practices, and troubleshoot devices as needed.
• Aid in pre-procedure planning and post-procedure follow-up to address any technical or clinical issues.
• Offer comprehensive training sessions, presentations, and hands-on demonstrations for healthcare professionals.
• Guide users through imaging modalities, procedure workflows, and evolving product features.
• Build and maintain productive relationships with physicians, research coordinators, and clinical teams.
• Serve as the primary point of contact for assigned sites, facilitating device utilization, procedural planning, and logistical support.
• Provide continuous support and resources to help physicians achieve clinical and operational goals.
• Develop and deliver educational materials, including models, simulations, and in-service programs.
• Ensure teams understand device functionality, procedural techniques, and clinical data interpretation.
• Gather feedback on device performance, procedural efficiency, and patient outcomes for internal teams.
• Implement systematic feedback collection methods, such as surveys, interviews, and focus groups, to gather comprehensive insights.
• Analyze feedback data to identify trends, areas for improvement, and opportunities for innovation.
• Collaborate with engineering and product development to inform product enhancements and future innovations.
• Ensure all clinical activities comply with all regulatory requirements and company policies.
• Generate accurate documentation for continuous record keeping.
• Adhere to all company policies, compliance standards, and ethical guidelines.
• Ensure compliance with healthcare facility requirements by securing and maintaining vendor credentials to gain access for sales activities and client support.

Required Education, Knowledge, Skills, And Abilities

• High school diploma plus 11 years of relevant clinical support experience; or Associate degree plus 9 years of relevant clinical support experience; or Bachelor’s degree plus 7 years of relevant clinical support experience; or Advanced degree plus 5 years of relevant clinical support experience.
• Proficiency in CRM software, Microsoft Office Suite/applications, virtual meeting tools, and project management tools.
• Experience in cardiac rhythm management, structural heart, or advanced cardiac therapies.
• Familiarity with echocardiographic imaging, trans-septal techniques, and related cardiac intervention workflows.
• Demonstrated ability to communicate complex clinical concepts, train diverse audiences, and thrive in interventional cardiac procedure settings.
• Familiarity with cardiac imaging and hospital decision-making processes.
• Strong communication, negotiation, and presentation skills with the ability to effectively influence the target audience.
• Demonstrated ability to develop physician champions and navigate complex account environments.
• Willingness to travel approximately 80% of the time to various locations, including but not limited to healthcare facilities, industry events, and EBR office(s), with frequent travel to healthcare facilities within the assigned territories.

Physical Requirements

• Ability to travel occasionally, up to 80% including international travel, weekends, and overnights.
• Valid driver’s license is required to perform essential job functions as reliable, cost-effective, and timely travel cannot be achieved through alternative transportation methods.
• Compliance with applicable driving and state regulations is also mandatory.
• Stand, walk and sit; talk or hear; use hands to finger, handle or feel objects or controls; reach with hands and arms.
• Stoop, kneel, bend, crouch and lift up to 20 pounds.
• Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus.
• Subject to extended periods of sitting and/or standing, vision to monitor, and moderate noise levels.

About The Company

What if your work doesn’t just support innovation—what if it changes lives? At EBR Systems, Inc., we are not imagining that future—we are building it. We are the team behind the world’s first FDA approved, leadless left ventricular endocardial pacing device for heart failure. It’s a breakthrough redefining what’s possible in heart care, and it’s just the beginning! We don’t just create game-changing medical devices—we grow people. Patients come first in everything we do. You will be empowered to solve real problems and to do meaningful work that truly makes a difference. If you are driven by purpose, excited by challenge, and ready to shape the future of cardiac technology, we want to hear from you. Visit us at https://www.ebrsystemsinc.com/ to learn more—and join us in our work Empowering Physicians, Powering Hearts.

EBR Systems, Inc. offers a great place to work as well as generous benefits and growth opportunities:

• Medical, dental, and vision insurance provided at no cost for employee-only coverage
• 401(k) matching plan
• Paid Time Off – starting at 3 weeks per year
• Competitive salary with opportunities for career growth
• Employee stock options
• Life & AD&D and long-term disability insurance
• Education assistance
• Voluntary commuter benefits and pet insurance
• Weekly company lunches and occasional happy hour events
• Meaningful work and much more!

Equal Opportunity Employer Veterans/Disabled