Sr. Field Application Engineer

Key Responsibilites

• Responsible for technical customer support and coordination.
• First point of technical contact for customers - provide technical feedback and solutions per product training material and published customer approved application notes and datasheets (TCDs).
• Where necessary, work with Product Area Sensors (PAS), Product Area ICs (PAI), or Product Area Power Semiconductors (PAP) teams to request the appropriate information and communicate to customer.
• Using application knowledge, assists customer in correctly designing in Bosch products.
• Coincides with technical customer meetings with the appropriate Bosch team members, taking the lead to document the OPL when customer development lead is in the region.
• Obtains customer's requirements and communicates them to the Bosch teams including Product Management.
• Responsible for supporting customer quality issues related to samples provided during their development phase, prior to SOP.
• Establishs customer relationships by working closely with engineering teams.
• Aids in pre-selling activities of components at customers by leading technical presentations, providing information and support.
• Provides information on application specific customer trends, innovation, market, and competition.
• Supports development of local customer communication information (verbal and written) in native language.
• Supports sample warehouse coordination for components and development kits including testing and packaging of customer kits prior to delivery.
• Supports customer technical satisfaction from the first engagement, through design-in phase and finally series production.

Qualifications

• Bachelor’s Degree in Electrical Engineering, or equivalent.
• 5+ years of experience working in a design and/or application engineering role.
• Strong communication skills verbally and written. Must be able to build relationships quickly with internal and external stakeholders with the ability to work both independently and as part of a global team.
• 5+ years of design and/or application engineering experience with semiconductors, MEMS devices, and/or Electronic Control Modules with an understanding of the automotive electronics market.
• Knowledge of vehicle systems including, navigation and mobility, ADAS, and safety systems including airbag systems.
• Ability to travel nationally/internationally as required for customer meetings, training, and customer support. May be required to spend 2 weeks in Germany for initial technical training.