Sr. Facilities Manager

About the role

The Senior Facilities Manager oversees the implementation of policies, procedures, and programs to ensure well-managed and maintained buildings and facilities. They lead a staff in responding positively to tenant needs, environmental health and safety, and quality programs, coordinating with the client's goals and objectives.

Responsibilities

• Oversee day-to-day operations of facilities, including high-rise or campus operations, ensuring services are effectively delivered and facility needs are met.
• Manage service contracts cost-effectively, reviewing and conducting RFPs, and ensuring payments and invoices align with contract pricing.
• Initiate and maintain audit and control systems to meet statutory, policy, and contractual commitments.
• Supervise maintenance programs for interior and exterior conditions, appearance, and operations of facilities.
• Ensure prompt and positive responses to requests from clients and building tenants/occupants.
• Implement ongoing contract review programs to assess client, tenant, and occupant needs and solve problems promptly.
• Prepare and deliver consolidated reporting and reviews of budgets, financial reports, contracts, expenditures, and purchase orders related to facilities or complexes.
• Develop and prepare annual facility budgets, quarterly forecasts, and business plans, contributing to a five-year maintenance, facility improvement, and cost reduction initiative.
• Coordinate the collection, analysis, and reporting of statistical data and assessments of facility management objectives, work order productivity, cost savings, and improvements.
• Review work order metrics and systems to identify service gaps and recurring issues, providing corrective actions.
• Approve all positions and manage hiring, training, and motivational activities of the facility management staff.
• Drive customer focus within all areas of operational activities and maintain effective relationships with key client contacts.
• Develop and implement best practices, operational and service efficiency, and identify industry trends and tools to enhance operational excellence.

Requirements

• Bachelor's degree in Facilities Management, Corporate Real Estate, Project Management, or Business Administration.
• Minimum of 8-10 years of facility management experience, with at least 3 years at the level of Facility Manager.
• Experience in leasing, construction, engineering, and all facets of property operation and building management.
• Experience with human resource and performance management processes.
• Experience with critical system environments and CMMS/Work Order Management.

Qualifications

• Communication proficiency (oral and written).
• Technical proficiency.
• Problem-solving/analysis skills.
• Customer focus.
• Financial management.
• Leadership.
• Relationship management.
• Team orientation.
• Vendor management.
• Multi-tasking ability.

Skills

• Facility management expertise.
• Contract management and negotiation.
• Financial planning and budgeting.
• Project management.
• Employee relations and performance management.
• Vendor and client relationship management.
• Statistical analysis and reporting.
• Service gap identification and resolution.

Benefits

• Comprehensive benefits package including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs.
• Competitive pay, which may vary based on factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

Pay

$93,500.00 - $110,000.00

Schedule

Not specified