Sr External Workforce Manager

About the role

Partner with hiring managers to advise, educate, and influence on a wide range of external workforce activities and issues.
Provide life cycle support for external workers including needs assessment, sourcing recommendations, and off-boarding.
Manage day-to-day operational and vendor management functions.
Main Point of Contact (POC) for Beeline reporting and supplier onboarding, training, and questions.
Engage and oversee vendor partners in sourcing candidates for open positions and serve as the point of contact for hiring managers and vendors for assigned requisitions, including negotiating and extending offers.
Serve as the point of contact for external workforce administration processes and technical support. Provide vendors with guidance, governance, and issue resolution.
Partner with IT vendor management office for statement of work and information for technical contracts and competitive sourcing.
Manage internal/external worker resourcing and utilization, advise on hiring needs, manage assignment lifecycle, deploy talent and serve as the liaison between hiring managers and internal/external workers.
Ensure program SLAs are met through metrics, reporting and operational oversight and supervision.
Serve as subject matter expert on external workforce solutions, processes, and co-employment issues.
Provide training and support to team members as needed.

Responsibilities

• Partner with hiring managers to advise, educate, and influence on a wide range of external workforce activities and issues.
• Provide life cycle support for external workers including needs assessment, sourcing recommendations, and off-boarding.
• Manage day-to-day operational and vendor management functions.
• Main Point of Contact (POC) for Beeline reporting and supplier onboarding, training, and questions.
• Engage and oversee vendor partners in sourcing candidates for open positions and serve as the point of contact for hiring managers and vendors for assigned requisitions, including negotiating and extending offers.
• Serve as the point of contact for external workforce administration processes and technical support. Provide vendors with guidance, governance, and issue resolution.
• Partner with IT vendor management office for statement of work and information for technical contracts and competitive sourcing.
• Manage internal/external worker resourcing and utilization, advise on hiring needs, manage assignment lifecycle, deploy talent and serve as the liaison between hiring managers and internal/external workers.
• Ensure program SLAs are met through metrics, reporting and operational oversight and supervision.
• Serve as subject matter expert on external workforce solutions, processes, and co-employment issues.
• Provide training and support to team members as needed.

Qualifications

• Bachelor’s degree in a business field or equivalent experience.
• Five years of external workforce program experience, vendor management, or recruiting support for VMS/MSP.
• Thorough understanding of vendor management tools as an administrator, preferably Beeline.
• Experience with ticketing related systems (e.g. CLM, Workday, ServiceNow) and understanding of user roles, permissions, workflows, and troubleshooting.
• Excellent written and oral communication skills to conduct needs assessments, convey information, and promote recommended solutions.
• Excellent interpersonal skills to collaborate and build strategic relationships with associates at all levels.
• Ability to think strategically and collaboratively to influence and support the External Workforce strategy.
• Ability to think critically and use a broad range of complex information to identify recommendations and solutions.
• Results oriented and the ability to lead, direct and influence key stakeholders.
• Project management and problem-solving skills to facilitate timely completion of projects.
• Proficiency using MS Excel.

Preferred Qualifications

• SAP tools such as Ariba or related.
• Strong team player with hands-on, can-do attitude.
• Strong problem solving and thinking outside the box.
• Experience with employment law including FLSA, employment classification, IC compliance and immigration.

Pay

The Salary for this position generally ranges between $76,000 - $101,000 annually. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.

Schedule

This position is typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at the Company’s discretion.

Benefits

• Competitive Pay
• Bonus for Eligible Employees
• Benefits Package
• Pension Plan
• 401k Match
• Employee Stock Purchase Plan
• Tuition Reimbursement
• Disability Insurance
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Employee Discounts
• Career Training & Development Opportunities
• Health and Work/Life Balance Benefits
• Paid Time Off starting at 160 hours annually for employees in their first year of service.
• Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
• Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
• Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
• Adoption Assistance
• Employee Assistance Program
• Back-Up Care Program
• PTO for Volunteer Hours
• Employee Matching Gifts Program
• Employee Resource Groups
• Inclusion and Diversity Programs
• Employee Recognition Program
• Referral Bonus Programs

What We Offer

For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees.

What We Do

Transamerica is organized into three distinct businesses. These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs.

United in our purpose

We help people create the financial freedom to live life on their terms.

Working Conditions

Hybrid office environment: 3 days in office (Baltimore/Cedar Rapids/Denver/Philadelphia)
Occasional Travel

Compensation

The Salary for this position generally ranges between $76,000 - $101,000 annually. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.

Additional Information

Additionally, this position is typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at the Company’s discretion.