Sr./Executive Director, Program Design & Access Strategy

The Commercial team at EyePoint focuses on bringing innovative therapies to patients by ensuring healthcare providers, partners, and communities have access to treatment, reimbursement, and are able to use the product appropriately. This team uses data-driven insights, market access strategies, and a patient-centric approach to improve awareness, access, and adoption of EyePoint’s therapies to help improve vision outcomes for people with serious retinal diseases. Reporting to the Vice President of Patient and Reimbursement Services, the Sr./Executive Director of Program Design and Access Strategy leads the design and evolution of patient support programs with a focus on the patient and practice experience. This role is at the forefront of the company effort to deliver best-in-class solutions that support patient access. This role will act as a core member of the Market Access leadership team and play a critical role in shaping access strategy planning for the current business and future portfolio. The Director will lead across multiple functions and influence leaders across the organization to deliver program design strategy that is patient-centric in nature, supports excellent user experiences, accounts for scalability to match growth in the marketplace, and leverages smart digital solutions to best meet the needs of patients and practices. The role will need to collaborate closely across Patient Access Field teams, Hub Services, Marketing, Sales Leadership, Payer Teams, Trade, Supply Chain, Legal, and Compliance. Key Responsibilities Accountable for overall design of patient support programs. Seen as a leader within the organization with an impact beyond the specific scope of the role. At the center of bringing together a cross-functional access core team to ensure excellent collaboration and communication in order to achieve organizational access goals. Focus on ensuring patient access and designing a program that delivers excellent patient and practice experience. Improve program innovation, customer-facing technology, and user experience with people, processes, and platforms. Lead through others and assist the VP of Patient and Reimbursement Services with charting the path forward for the organization. Maintain high levels of engagement with leadership and functions outside of Patient and Market Access. Navigate the corporate structure, coach and assist team members with planning, and pull through on key initiatives. Accountable for partnering with marketing to manage patient services marketing materials, forms, and administrative documents. Serve as strategic partner to Legal and Compliance and ensure programs operate compliantly while managing key SOPs for the organization. Work closely with Commercial Strategy to optimize data utilization and analytics that turn insights into action and improve patient access. Play an integral role in optimization of data flow and governance. Establish relationships with functional heads across multiple areas of the business and act as proxy for the VP of Patient and Reimbursement Services when appropriate. Partner closely with field access leadership and hub operations leadership to ensure teams have what they need to deliver on organizational goals. Education & Experience Required 12+ years of pharma/biotech experience with a focus on patient and/or market access. Deep understanding of the patient access landscape and grasp of the patient access journey in the buy and bill landscape. Experience building multiple aspects of patient support programs: Hub services, commercial copay programs, PAP, field access teams, etc. Experience optimizing both internal patient services programs and outsourced vendor programs in the space. Diverse background in patient access, with successful personal performance or leadership across different patient access functions. Specialty pharmacy and trade experience a plus. Recent ophthalmology market experience, ideally in the retina space. Demonstrated leadership experience with accountability for multiple support programs. Launch experience and/or experience in ophthalmology is a plus. Firm grasp of the compliance and regulatory environment. Ability to inspire and influence while leading without authority. Comfortably create presentations and deliver compelling messages to executive leadership. Demonstrated ability to think strategically, anticipate changes in the marketplace, and be the voice of the patient and customer. Success working in a cross-functional collaborative environment and understanding the needs culture within smaller biotech. College degree is required; MBA or master's level degree is a plus. Excellent project management skills and follow-through, as well as a proven ability to delegate and lead through others for key deliverables. Demonstrated ability to excel in smaller, fast-paced entrepreneurial organizations. Excellent oral and written communication skills and interpersonal skills. Adept at forming and maintaining a collaborative work environment in and among cross-functional teams. Additional Skills Experience with building business plans and tactical plans. Understanding of budgeting and P&L at a program level. Experience coaching and developing others for success. Excellent oral and written communication skills and interpersonal skills. Adept at forming and maintaining a collaborative work environment in and among cross-functional teams, including global teams. Knowledge and understanding of ophthalmology and optometry. Knowledge of how to navigate within a non-promotional center of excellence. Ability to respond appropriately to needs of key stakeholders and manage expectations. Demonstrated ability to effectively manage time and set priorities in circumstances of conflicting requirements. Leadership Competencies Leadership philosophy. Strategic agility. Results-oriented. Self-starter who thrives in a fast-paced, start-up environment. Critical thinker and active listener. Influential in driving outcomes and buy-in for ideas. Ability to manage multiple priorities and simplify approach based on priorities. Teamwork and collaboration. Desire to actively solicit feedback on performance and skill development needs. Appreciation for diversity of perspectives and approaches among peers. LOCATION AND TRAVEL This position is remote based with ability to travel, including flight travel, up to 25% of the time to attend external vendor meetings, congresses, customer events, and regular internal company meetings. EyePoint is committed to fair and equitable compensation practices. The salary offer is commensurate with EyePoint’s compensation philosophy and considers factors including but not limited to education, training, experience, market conditions, criticality of the role and internal equity. The target salary range for this position is listed below: Salary Range $235,870 - $326,167 USD Envision Your Future With the exciting energy of a winning culture and an exhilarating pace, we are an ophthalmology company committed to preventing blindness by developing and commercializing innovative therapeutics. The collective power of our values influences everything we do, and everything we do for you. Transformational Innovation We exist to change our patients’ lives through the power of sight. We are forward looking, embrace challenges with curiosity, and continuously seek to improve our products and ourselves by learning, problem-solving and pushing the limits of science and technology. Unwavering Integrity We recognize our responsibility to our patients, employees, and our community, and value the trust they put in us. We set a high ethical bar and expect responsible leadership at every level to ensure we serve those who matter most to us. Compassionate Excellence We believe that fun and excellence can coexist. We foster a culture where enjoying the work we do and caring for each other are as important as delivering exceptional outcomes. Inclusive Collaboration We strive to see through the eyes of others and work as one team. We appreciate one another’s differences and perspectives, and ensure everyone feels valued, respected and encouraged to bring their ideas forward. EyePoint is proud to be an equal opportunity employer. We believe that diversity and inclusion among our colleagues is critical to our success as a company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.