Sr. Executive Administrator

About the role

The Executive Assistant provides direct administrative support primarily to the SVP of Global Acceptance Solutions, one of the business units within Visa (VAS-Value Added Services), as well as general assistance to other team members. This position handles details of a highly confidential and critical nature and requires a broad working knowledge of departmental and company policies and practices. As an individual contributor, you will focus on execution, solving a range of straightforward and complex problems and analyzing possible solutions using standard procedures, with moderate guidance and supervision. This role offers the opportunity to work in a fast-paced environment, where your contributions will directly impact the success of a growing business. The ideal candidate will exhibit a positive attitude, strong communication skills, and the ability to proactively manage multiple calendars, organize large team events, and serve as an overall problem solver.

Responsibilities

• Calendar & Meeting Management: Proactively manage complex calendars and resolve scheduling conflicts for supported executives. Organize and coordinate internal and external meetings, including large team events and expanded staff meetings. Prepare meeting agendas, presentations, and manage shared team resources on intranet/portals.
• Travel & Expense Management: Coordinate complex domestic and international travel, including itineraries, visas, and logistics. Prepare and submit expense reports using Visa’s software (SAP Concur). Assist with other administrative processes and expense-related tasks as needed.
• Communication & Relationship Building: Engage effectively with client assistants and stakeholders across the organization to facilitate seamless communication. Build strong relationships with executives, colleagues, and members of the Executive Administrator community at Visa. Provide and receive constructive feedback, managing conflict resolution with professionalism. Draft, proofread, and address issues in communication plans or reports before they reach clients.
• Project & Event Coordination: Support key team initiatives as a project coordinator, contributing to multidisciplinary teams and projects. Organize logistics for team functions, both locally and abroad. Propose innovative ideas and implement best practices for team collaboration and efficiency.
• Confidentiality & Professionalism: Handle sensitive and critical matters with absolute discretion and professionalism. Maintain a high level of attention to detail, exercising sound judgment in all tasks. Exhibit a proactive, can-do attitude by taking initiative with minimal supervision.
• General Administrative Support: Provide dedicated administrative support to 1–2 senior executives, as well as general assistance to other team members. Discern and prioritize the nuances between various projects and client requirements. Participate actively in the onboarding of new team members and in ongoing departmental tasks.

Visa requires at least 3 days in office; expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

• 2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)

Preferred Qualifications:

• 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
• 3 or more years of experience supporting executives in a fast-paced and demanding work environment
• Advanced proficiency in Microsoft Outlook, Word, Excel, PowerPoint, SharePoint, and AI tools such as CoPilot and ChatGPT
• Demonstrated ability to multi-task, prioritize, and manage complex assignments with strong attention to detail
• Experience with executive-level calendar management, travel coordination, and expense reporting
• Project management skills with the ability to coordinate large team events and initiatives
• Strong verbal and written communication skills, with the ability to interact and collaborate across diverse teams and job functions
• High degree of professionalism, discretion, and experience handling confidential information
• Highly organized self-starter who takes initiative and works well independently with minimal supervision
• Ability to build relationships, understand broader organizational context, and “get things done” efficiently
• Demonstrates strong judgment, customer service focus, and a collaborative team player mentality
• Comfortable operating in a fluid environment where assignments and priorities can change frequently
• Stay current with evolving technologies, leveraging available tools—including AI—to drive efficiency and continuously improve processes

Pay

For roles located in the US, the estimated salary range for this position is $104,900.00 to $163,000.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.

Benefits

Visa has a comprehensive benefits package for which this position may be eligible that includes:

• Medical, Dental, Vision
• 401(k)
• FSA/HSA
• Life Insurance
• Paid Time Off
• Wellness Program

Schedule

Work hours vary upon the needs of the department. This position requires travel 5-10% of the time.