Sr. ERP Business Analyst

About the role

Axos Bank is seeking a Senior ERP Business Analyst. This role is a high-execution, operations-focused Sr. ERP Business Analyst responsible for managing AOS work intake, tracking, reporting, and governance across Oracle ERP and related systems. The position ensures disciplined execution of daily work management, supports change control, and provides full transparency into system and team performance.

Responsibilities

• Daily Operations & Work Management: Create, update, and close PBIs and Spikes on a daily basis
  Convert ServiceNow tickets into actionable work items
  Track and maintain developer hours and work allocation
  Maintain accurate and complete work item documentation
• Change Management & Governance: Create and manage weekly change requests
  Ensure all changes follow governance, approval, and audit standards
  Support Change Advisory / governance forums
• Reporting & Dashboard Oversight: Produce and distribute weekly operational reports
  Monitor and report on:
  Work item status and aging
  Developer performance and workload
  Maintain Oracle dashboards, queries, and reporting accuracy
  Deliver monthly and stakeholder reporting artifacts
• Oracle ERP & Release Support: Support quarterly Oracle release cycles and communications
  Maintain system documentation such as “What’s New” updates
  Execute system-related recurring activities (e.g., FXLoader resets)
• Sprint & Project Support: Update sprint boards and track progress when PM support is not assigned
  Support ERP project tracking and execution alignment
• Documentation & Knowledge Management: Create and maintain SOPs and documentation
  Manage updates to Oracle SharePoint and internal knowledge bases
  Ensure documentation reflects current processes and system changes
• Administrative & Coordination Activities: Manage team calendars, OOO scheduling, and coordination items
  Support access management requests for AOS tools and SharePoint
  Assist with system refresh coordination and environment updates

Requirements

• Bachelor's degree
• Strong experience with Oracle ERP (Fusion preferred)
• Experience working in ADO (Azure DevOps), ServiceNow, and dashboard-driven environments
• Proven ability to manage high-volume operational work queues
• Experience with change management and audit-controlled environments
• Understanding of accounting/finance system processes

Skills

• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to prioritize and manage multiple tasks simultaneously
• Proficiency in Microsoft Office Suite
• Knowledge of Agile methodologies and tools

Benefits

Axos Employee Benefits May Include:

• Medical, Dental, Vision, and Life Insurance
• Paid Sick Leave, 3 weeks’ Vacation, and Holidays (about 11 a year)
• HSA or FSA account and other voluntary benefits
• 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan
• Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading

About Axos

Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We’re a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers. Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX).

Equal Employment Opportunity

Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws.

Job Functions and Work Environment

• While performing the duties of this position, the employee is required to sit for extended periods of time.
• Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.

E-Verify and Right to Work Notices

Axos participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States. The E-Verify program is an internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. IER Right to Work Poster (English/Spanish) E-Verify Participation Poster (English/Spanish)