Sr. Epic Analyst II - OpTime & Anesthesia (Certification required)
Position Summary
We have an exciting opportunity to join our team as a Sr. Epic Analyst II for OpTime & Anesthesia. The Epic Senior Systems Analyst II is responsible for in-depth knowledge of assigned Epic System software. He/she conducts regular day-to-day communication, reviews the software, demonstrates a deeper understanding of business operations, and works with Epic, the Project Team(s), NYULMC Business Representatives/Subject Matter Experts, and end users to tailor the system to fit the organizations needs. The Epic Senior Systems Analyst 2 routinely performs in-depth analysis of workflows, data collection, report details, and other technical issues associated with the use of Epic software; is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications; and will design, build, test, install and maintain those solutions. The Senior Systems Analyst 2 is expected to use critical thinking skills and work independently to provide system solutions to meet business needs. The ability to work across teams as well as mentor team members is a primary role for this position.
Job Responsibilities
- Work with Application Managers/Directors/etc. and the entire Project Team, to collect, analyze and document business operations and workflow.
- Begins to work with the Manager/Director to provide input into task assignment and scheduling of duties.
- Participate in disaster recovery measures.
- Works with the Application Manager/Director in the assessment of projects for scoping and timelines.
- Actively participate and contribute in meetings. The Senior Systems Analyst 2 is capable of leading and facilitating meetings.
- Ensures all quality assurance processes are followed, including change management and testing efforts.
- Provide assigned on-site support during go-lives and system upgrades.
- Understands interface requirements and considerations to ensure appropriate testing is done to validate workflow from end to end.
- Analyze new functionality in new releases to identify impact.
- Communicate effectively across all impacted teams associated with task assignments.
- Support the training team by keeping trainers abreast of new functionality and system changes.
- Analyze data conversion needs.
- Ensure the test scripts have been created, reviewed, and updated to reflect proposed workflow solutions.
- Make recommendations, review and test changes, enhancements, and each new release as assigned.
- Troubleshoot problems and address questions from users, and provide on-call support on a rotating basis.
- Collaborate effectively with colleagues and across teams to achieve the completion of tasks.
- Collaborate effectively with Epic using Sherlock or other appropriate tools.
- Complete all tasks in a timely manner with accurate documentation.
Additional Position Specific Responsibilities
As assigned by application Director or Senior Director.
Minimum Qualifications
- Effective oral, written communication and follow-up skills.
- Strong interpersonal relationship skills.
- Strong desktop tool usage including Word, Excel, and PowerPoint.
- Good process design experience.
- Basic project management skills (ability to lead meetings, prioritize, resolve conflicts, maintain issues list, manage project plan).
- Self-motivated, detail-oriented, problem solver.
- Requires 3-4 years of experience and BA/BS degree or equivalent.
- Certified in 1 or more Epic Applications with/or working toward an Epic Graduate certification in their primary application.
- Multiple Epic implementation experiences.
- Possesses cross-application integration knowledge.
- Healthcare experience required.
Preferred Qualifications
- Healthcare experience required.
- Qualified candidates must be able to effectively communicate with all levels of the organization.
Pay
The salary range for the role is $121,792.21 - $155,000.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.