Epic Analyst - Optime Anesthesia

About the role

Xtensys is a rapidly growing managed service provider delivering innovative technology solutions to health systems, beginning in New York and expanding nationwide. Owned by two industry leaders with a strong focus on advancing rural and community healthcare, Xtensys is executing several major initiatives and scaling quickly. With a team of more than 500 professionals, we are building a people-centered culture rooted in collaboration, innovation, and strategic thinking.

Your Mission

As our next Epic Analyst – Optime Anesthesia, you will serve as a key contributor to our application support and delivery function. Reporting to the Application Manager, you will provide intermediate-level support for multi-user clinical and financial applications, operating systems, hardware, software, and reporting tools. In this role, you will be responsible for installation, configuration, training, maintenance, and ongoing support of these systems, while applying your growing expertise in systems analysis and project delivery. You will also bring strong project management knowledge, including the ability to participate in and help lead project planning sessions, define goals and milestones, and support the development of project procedures. You will contribute to managing projects of varying complexity and collaborate closely with project leaders to ensure timely and successful delivery of initiatives.

What You’ll Do Day-to-Day

• Support project planning activities by helping establish project goals, milestones, and timelines while assisting with multiple projects of varying complexity.
• Collaborate with project leads, operational teams, and leadership to support optimization efforts and contribute to future-state perioperative workflows and initiatives.
• Participate in application support and project implementation efforts, ensuring consistency, quality, and effective ongoing support of Epic applications.

Who You Are & What You’ll Bring

• Epic Knowledge & Growth Mindset: You bring strong working knowledge of OpTime and Anesthesia configuration and are motivated to continue expanding your expertise through Epic upgrades, optimization efforts, and industry best practices.
• A Collaborative Partner: You work effectively with clinicians, operational leaders, and teammates to support efficient, user-friendly workflows and positive end-user experiences.
• Team-Oriented Approach: You enjoy collaborating across departments and contributing to shared organizational goals alongside clinical, operational, and technical teams.
• Continuous Learner: You are open to feedback, eager to learn from peers and senior team members, and interested in growing your knowledge and skills within the Epic ecosystem.
• Communication & Service Focus: You have strong communication skills and a customer-focused approach that allows you to build positive relationships and effectively support end users and stakeholders.

Education

Bachelor's degree in healthcare information technology, or a related field; or an Associate’s degree with 5+ years of relevant experience.

Certifications

• Epic OpTime Certification required.
• Epic Anesthesia Certification required.

Proven Track Record

Must have 3+ years of experience in technology, healthcare, or related industry.

Physical Readiness

Capability for sedentary work, including sitting for long periods and occasionally exerting up to 10 pounds of force.

Travel Requirements

Up to 25% (this includes ‘go-live’ implementations)