Sr. Engineering Technician (Top Secret)

Zachary Piper Solutions is seeking a Senior Engineering Technician to support a DoD program in Wahiawa, HI. The team is seeking an experienced technician to install, configure, and troubleshoot physical security systems including Lenel OnGuard, CCTV, and Windows-based systems for a critical, long-term program.

Clearance: Top Secret clearance (ability to obtain CI Polygraph)
Location: Wahiawa, HI (100% onsite)

Responsibilities

• Serve as the primary on-site technical resource for physical security systems and related infrastructure.
• Independently troubleshoot, diagnose, and resolve issues involving:
  • Access Control Systems
  • Intrusion Detection Systems (IDS)
  • CCTV and Video Surveillance Systems
  • Security Management Platforms
• Install, maintain, configure, and repair physical security hardware and software components.
• Provide operational support and maintenance for Lenel OnGuard access control systems.
• Support and troubleshoot Milestone Video Management System (VMS) environments.
• Perform system upgrades, software updates, and preventive maintenance activities.
• Configure and troubleshoot Windows-based workstations and servers supporting security systems.
• Install, terminate, test, and troubleshoot structured cabling systems, including:
  • CAT6 copper cabling
  • Fiber optic cabling
• Perform system testing and verification to ensure optimal functionality and compliance with security requirements.
• Work directly with government and military stakeholders to address technical concerns and implement solutions.
• Document troubleshooting activities, maintenance actions, and system changes.
• Maintain a high level of professionalism, responsiveness, and customer service.

Requirements

• Active Top Secret Clearance, willingness to sit for CI Poly
• 7+ years of professional experience supporting IT network communications and physical hardware
• IAT II Certifications (e.g., Security+CE, CySA+, CISM, CEH, CISSP, CASP+, GCIH, SSCP, CISA)
• Experience supporting and troubleshooting physical security systems including access control systems, CCTV/Video Surveillance systems
• Working knowledge of Lenel OnGuard
• Working knowledge of Milestone VMS
• Working knowledge of Microsoft Windows operating systems
• Hands-on experience installing and troubleshooting CAT6 and fiber optic cabling
• Ability to independently diagnose and resolve technical issues with minimal supervision
• Strong analytical, problem-solving, and troubleshooting skills
• Excellent verbal and written communication skills
• Proven ability to work effectively with government and military personnel
• Dependable, self-directed, and capable of managing priorities in a mission-critical environment

Pay

Total compensation based on experience level: $140,000–$150,000 plus sign-on bonus

Benefits

• PTO
• Paid Holidays
• Medical, Dental, and Vision
• 401k