Sr. Engineer, Application Development & Maintenance (SAP S4 BRIM CC)

Responsibilities

• Provide deep expertise in SAP BRIM Convergent Charging (CC), including both technical and functional components.
• Configure and maintain core CC objects: BITs & CITs (Billable and Chargeable Items)
• Chargeable Item Classes
• Allowance and balance management logic
• Price Plans & Charge Plans
• Cross-Catalog Mapping Tables, Translation Tables, Subscriber Tables, Range Tables
• Provider Contracts
• Design and support rating and re-rating processes for complex pricing scenarios
• Configure, test, and debug new and existing charge plans in a production support environment
• Troubleshoot: BIT/CI creation issues, Queue backlogs, Pricing discrepancies and rating anomalies
• Support FI-CA posting simulations and bill run rehearsals
• Reconcile end-to-end usage-to-bill flows across: Convergent Mediation (CM), Convergent Charging (CC), Convergent Invoicing (CI) and FI-CA
• Develop and maintain interfaces (REST APIs, SOAP web services)
• Conduct fit-gap analysis and recommend SAP standard best practices
• Lead and facilitate design workshops and solution discussions
• Support performance tuning of rating engines and charging processes
• Leverage AI tools to improve productivity, automation, and operational efficiency
• Ability to convert technical/functional specifications into test scenarios and test scripts
• Identify synergies and optimization areas within the BRIM and manage the execution
• Keep up with emerging technologies and changes in business processes
• Maintain strategic relationships with all key stakeholders and provide timely and effective communications, including appropriate status updates
• Customer focused and deep understanding of business needs
• Drive end-user satisfaction by using specific metrics
• Provide leadership and direction to the teams during problem solving and crisis management
• Provide solution leadership, organizing, and overseeing projects
• Solution ownership of new build project and enhancement for BRIM
• Help in completing effort estimates, preparing proposals, and collaborating with functional partners to deliver solutions for value-add business functions
• Collaborate with other process tower leaders to ensure a cohesive solution without impacting cross functional and downstream processes or applications
• Ensure all critical BRIM processes are properly monitored and alerted; and automate recurrent incidents
• Closely follow the strategic direction set by the segment and execute on priority goals

Qualifications

• Bachelor’s Degree in related field or equivalent work experience preferred
• 8+ years of SAP experience, with 2–3+ years in SAP BRIM Convergent Charging preferred
• Strong hands-on experience with: Convergent Charging Core Tool & CDC, Charge plan lifecycle management, Expertise in core CC tools and utilities: Admin+BARTIECBulk LoaderRater, Guider, Updater, Dispatcher commands
• Strong experience in: Performance tuning of rating clusters, High-volume transaction processing, Solid understanding of: FI-CA integration and BIT processing, Billing and invoicing impact, Integration expertise across: SAP CC ↔ SOM, CI/FI-CA, SD External mediation systems
• Experience working with Subscription, usage-based, telecom, or utilities billing models
• Demonstrated analytical, problem solving, organizational and planning skills
• Strong collaboration and leadership skills
• Proficiency with ASAP (Accelerated SAP) Waterfall and Agile methodologies
• Strong experience in completing effort estimates, preparing proposals, and collaborating with our functional partners to deliver quality business solutions
• Ability to develop individuals and teams

Pay and Benefits

• Anticipated salary range: $123,400 - $176,300
• Bonus eligible: Yes
• Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs