Sr. Engineer - Antenna Fleet Operations, Amazon Leo

About the role

Amazon Leo is launching a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. You will lead efforts to ensure high performance ground gateways are able to continuously serve our customers by assessing and improving terminal performance, and by investigating faults and anomalies, both remotely and on-site at our ground gateway terminals. You will act as a technical leader for the team, mentoring less experienced engineers and collaborating with other subject matter experts to develop the tools and procedures necessary to support this global endeavor.

Export Control Requirement

Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Responsibilities

• Serve as a technical leader and escalation point for the Antenna Fleet Operations team, setting the technical direction for fault investigation and remediation practices.
• Mentor junior and mid-level engineers and technicians, growing their diagnostic skills through hands-on coaching, design and procedure reviews, and structured feedback.
• Raise the bar on operational quality by reviewing others' troubleshooting approaches, documentation, and root cause analyses.
• Assess the health and performance of globally distributed ground terminals.
• Address and remediate antenna faults, alarms, and anomalies.
• Perform on-site fault analysis and troubleshooting of gateway antennas.
• Maintain and/or update antenna calibrations as necessary.
• Perform software updates/upgrades of antenna components.
• Design system test and verification processes and document at-scale mechanisms.
• Manage tactical interactions with partners to ensure milestones, deliverables, and technical artifacts are technically compliant with project objectives and programmatic requirements.
• Work with stakeholder teams to maintain operational terminals in sync with organizational goals.
• Develop team training plans and materials.
• Communicate regularly with senior management on status, risks and change control.

Qualifications

• 5+ years of satellite communications ground systems and operations experience
• 2+ years of networking and troubleshooting experience
• Experience in root cause analysis and troubleshooting or problem solving
• Experience managing and coordinating multiple projects simultaneously
• Experience reading and writing procedures, technical documents, and engineering drawings
• 3+ years of work experience in design and commission of radio/mobile telecommunications/RAN installations or SATCOM earth stations
• Bachelor's Degree in Electrical Engineering, RF, Aerospace, or other technical discipline or equivalent experience

Preferred Qualifications

• Experience with automation or working with scripting languages like Python, Java, Perl, PHP, Ruby, Bash, Shell, or equivalent
• Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in technical support and experience in managing and troubleshooting network
• Experience with satellite communications earth stations or network development, deployment, and operation
• Ka-band experience as related to earth/ground station infrastructure
• LEO and/or MEO satellite systems experience
• Experience building team capability at scale — onboarding programs, technical training, or certification of field personnel