Sr. Engagement Manager, Professional Services, AWS Strategic Industries

Amazon Web Services (AWS) · Seattle, WA · Yesterday

Project ManagementFull-time

About the role

The Amazon Web Services Professional Services (ProServe), Strategic Industries Delivery Practice is seeking a highly experienced, skilled and versatile Sr. Engagement Manager (EM) to lead the delivery of complex cloud solution projects. In this role, you will combine scope management, technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with AI-led technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes.

Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact. You will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks.

As you progress, you’ll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud.

Responsibilities

Lead and manage complex cloud migration and implementation projects
Leverage comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
Bridge business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
Distill customer needs into clear technical requirements and map them to business outcomes
Decompose complex technical problems into actionable, deliverable solutions
Contribute to technical documentation and define documentation standards
Achieve and maintain relevant AWS certifications and develop domain-specific expertise
Effectively communicate technical concepts to both technical and business audiences
Apply management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, and drive projects to successful completion

Requirements

5+ years of leading multiple Agile teams (like Scrum Masters, Product Owners) concurrently or at scale
5+ years of leading and delivering enterprise-level IT engagements
5+ years of cloud computing experience
Knowledge of the value proposition of the public cloud and cloud engagement delivery (IaaS, PaaS, SaaS)
Experience working with, presenting to, and negotiating with C-level executives, IT, lines of business, procurement, finance, legal and internal stakeholders for sizeable commercial/enterprise deals

Preferred Qualifications

5+ years of delivering customer engagements in a professional services role
AWS certification
Experience with Agile and project management toolsets like Jira, Rally, VersionOne or Taiga
Active project management certification (e.g., APM, CSM, PMI-ACP, PRINCE2)

Benefits

Comprehensive health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans)
Employee Assistance Program (EAP) and Mental Health Support
Medical Advice Line
Flexible Spending Accounts
Adoption and Surrogacy Reimbursement coverage
401(k) matching
Paid time off and parental leave

Amazon also offers sign-on payments and restricted stock units (RSUs).

Pay

USA, CA, Mountain View: $176,600.00 - $238,900.00 USD annually
USA, GA, Atlanta: $153,600.00 - $207,700.00 USD annually
USA, IL, Chicago: $153,600.00 - $207,700.00 USD annually
USA, MA, Boston: $153,600.00 - $207,700.00 USD annually
USA, NJ, Jersey City: $168,900.00 - $228,500.00 USD annually
USA, NY, New York: $168,900.00 - $228,500.00 USD annually
USA, TX, Austin: $153,600.00 - $207,700.00 USD annually
USA, TX, Dallas: $153,600.00 - $207,700.00 USD annually
USA, VA, Arlington: $153,600.00 - $207,700.00 USD annually
USA, WA, Seattle: $153,600.00 - $207,700.00 USD annually

Final compensation will be determined based on factors including experience, qualifications, and location.