Sr. Engagement Manager, Professional Services, AWS Strategic Industries

About the role

The Amazon Web Services Professional Services (ProServe), Strategic Industries Delivery Practice is seeking a highly experienced, skilled and versatile Sr. Engagement Manager (EM) to lead the delivery of complex cloud solution projects. In this role you will combine scope management, technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with AI-led technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes.

Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact. You will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks.

As you progress, you’ll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives.

Responsibilities

• Leading and managing complex cloud migration and implementation projects
• Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
• Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
• Distilling customer needs into clear technical requirements and map them to business outcomes
• Decomposing complex technical problems into actionable, deliverable solutions
• Contributing to technical documentation and define documentation standards
• Achieving and maintaining relevant AWS certifications, developing domain-specific expertise, and effectively communicating technical concepts to both technical and business audiences
• Applying management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion

Requirements

• 5+ years of leading multiple Agile teams (like Scrum Masters, Product Owners) concurrently or at scale experience
• 5+ years of leading and delivering enterprise-level IT engagements experience
• 5+ years of cloud computing experience
• Knowledge of the value proposition of the public cloud and cloud engagement delivery (IaaS, PaaS, SaaS)
• Experience working with, presenting to, and negotiating with C-level executives, IT, lines of business, procurement, finance, legal and internal stakeholders for sizeable commercial/enterprise deals

Qualifications

• 5+ years of delivering customer engagements in a professional services role experience
• AWS certification
• Experience with Agile and project management toolsets like Jira, Rally, VersionOne or Taiga
• Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent active project management certification (e.g., APM, CSM, PMI-ACP, PRINCE2)

Benefits

Amazon offers comprehensive benefits including:

• Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans)
• Employee Assistance Program (EAP), Mental Health Support, Medical Advice Line
• Flexible Spending Accounts
• Adoption and Surrogacy Reimbursement coverage
• 401(k) matching
• Paid time off and parental leave

Pay

• USA, CA, Mountain View: $176,600.00 - $238,900.00 USD annually
• USA, GA, Atlanta: $153,600.00 - $207,700.00 USD annually
• USA, IL, Chicago: $153,600.00 - $207,700.00 USD annually
• USA, MA, Boston: $153,600.00 - $207,700.00 USD annually
• USA, NJ, Jersey City: $168,900.00 - $228,500.00 USD annually
• USA, NY, New York: $168,900.00 - $228,500.00 USD annually
• USA, TX, Austin: $153,600.00 - $207,700.00 USD annually
• USA, TX, Dallas: $153,600.00 - $207,700.00 USD annually
• USA, VA, Arlington: $153,600.00 - $207,700.00 USD annually
• USA, WA, Seattle: $153,600.00 - $207,700.00 USD annually

Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

About the team

Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture: Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth: We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.