Sr Employee Relations Specialist/Investigator

About the role

As a Sr. ER Specialist/Investigator within the Labor and Employee Relations function/Central Investigations Team, you will support investigations matters and employee relations strategy. This role blends hands-on case ownership with root-cause/corrective-action governance and manager enablement. You will work out of our Charlotte, NC, Houston, TX, or Atlanta, GA location on a Hybrid work schedule.

Responsibilities

• Lead priority investigations, ER, and investigations matters from intake through closure, ensuring cases are handled timely, thoroughly, fairly, consistently, and confidentially.
• Develop ER or investigation plans, conduct complainant, witness, manager, and subject interviews as appropriate, gather and review relevant evidence, assess credibility, and document factual findings.
• Prepare clear, concise, objective, and well-supported case summaries, findings, corrective-action records, and closure documentation in HR Acuity or designated case systems.
• Strengthen investigations execution across key sites by improving ownership clarity, case hygiene, handoffs, aging discipline, and reopen prevention.
• Embed routines to convert ER trends into root-cause insights, corrective-action accountability, and sustained issue prevention.
• Translate case data, repeat themes, policy gaps, and control opportunities into practical prevention strategies that reinforce a fair, ethical, and respectful workplace.
• Build manager and HR capability through targeted coaching on ER practices, policy application, escalation quality, documentation, and consistent decision-making.
• Partner closely with HR, Legal, Compliance, Security, site leadership, HRPs, and business stakeholders to reduce repeat issues, improve documentation quality, and promote a fair, ethical, and respectful workplace.

Requirements

You must have:

• Minimum of 2 years of experience in employee relations, workplace investigations, compliance, ethics, HR business partnership, labor relations, or a related corporate investigation or ER role.
• Experience drafting investigation findings, case summaries, corrective-action records, or executive-ready updates.
• Strong written and verbal communication skills.
• Experience handling sensitive and confidential matters with discretion, neutrality, sound judgment, professionalism, and appropriate independence.

Qualifications

We value:

• Experience managing multiple ER matters, investigations, or complex employee relations issues simultaneously while meeting deadlines and maintaining quality.
• Experience using data, case metrics, HR Acuity or comparable case management systems, dashboards, analytics, or project management practices to support ER, investigations, reporting, or process improvement.
• Ability to understand diverse business environments, assess risk, identify root causes, and develop practical solutions for site-level ER issues.
• Knowledge of workplace investigation best practices, employee relations, company policies, Code of Conduct expectations, labor and employment law concepts, and corrective-action governance.
• Ability to analyze complex situations, synthesize facts, separate opinion from evidence, and communicate practical recommendations clearly.
• Ability to prioritize competing matters, manage multiple tasks, and move work from intake and requirements through execution, closure, and follow-up.
• Experience using case management systems, data analytics, scorecards, metrics, or reporting tools to identify trends, monitor action closure, and support prevention routines.

Benefits

• Comprehensive benefits package including employer-subsidized Medical, Dental, Vision, and Life Insurance.
• Short-Term and Long-Term Disability coverage.
• 401(k) match.
• Flexible Spending Accounts and Health Savings Accounts.
• Employee Assistance Program (EAP) and Educational Assistance.
• Parental Leave and Paid Time Off (for vacation, personal business, sick time, and parental leave).
• 12 Paid Holidays.

Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. citizen, U.S. permanent resident, or have asylum or refugee status in the U.S.