Sr. Employee Relations Manager

Hyundai Capital America (HCA) helps people move forward. Through Hyundai Motor Finance, Genesis Finance, and Kia Finance, we deliver innovative financing, leasing, and insurance solutions to more than 3 million customers and businesses nationwide. We’re a company driven by growth, innovation, and people, offering a diverse, inclusive, and values‑driven environment.

Responsibilities

• Manage complex employee relations matters, including workplace concerns, employee complaints, performance issues, corrective actions, separations, and other sensitive employment matters.
• Conduct thorough and objective fact‑finding investigations: gather information, interview parties, assess documentation, identify policy considerations, and prepare clear case summaries and recommendations.
• Evaluate employee relations matters for risk, consistency, precedent, and business impact; determine appropriate next steps and escalate highly sensitive or legally complex issues.
• Provide advanced guidance to managers and HR stakeholders on performance management, corrective action, workplace conduct, and employment practices.
• Ensure casework is handled in a timely, confidential, consistent, and well‑documented manner in accordance with company standards and applicable employment requirements.
• Interpret and apply company policies and federal, state, and local employment requirements to support consistent and compliant outcomes.
• Partner with HR Business Partners, Legal, Compliance, and business leaders to assess complex or sensitive matters and develop risk‑balanced solutions.
• Prepare and review investigation summaries, corrective action documentation, separation materials, accommodation documentation, and other employee‑relations records for accuracy and completeness.
• Identify potential compliance concerns, policy gaps, or inconsistent practices and recommend corrective actions or process enhancements.
• Support audits, policy updates, and documentation standards to improve employee‑relations governance.
• Serve as subject‑matter expert and consultative partner to HR Business Partners, managers, Legal, Talent teams, and business leaders.
• Develop or support manager education, communications, tools, templates, and guidance materials.
• Analyze case data and trends to identify root causes, emerging risks, and opportunities for improvement.
• Prepare reports, insights, and recommendations for HR leadership.
• Support employee‑relations projects, policy updates, process improvements, audits, reporting activities, and department initiatives.
• Provide consultation on statutory leaves of absence, reasonable accommodations, workers’ compensation coordination, and return‑to‑work matters.
• Support the interactive process, coordinate with internal stakeholders, document communications, and recommend next steps.
• Advise on sensitive matters involving leaves, accommodations, performance, conduct, and workplace concerns while balancing support, business needs, and compliance.
• Support employee separations, exit processes, and related documentation, identifying themes or trends for follow‑up.

Qualifications

• Minimum 8 years of progressive employee relations, human resources, or equivalent experience, including independent management of complex employee relations matters, investigations, performance issues, corrective actions, separations, and sensitive concerns.
• Experience advising managers, HR Business Partners, Legal, and business leaders on employee relations, risk mitigation, policy interpretation, and employment practices in a corporate or multi‑state environment (preferred).
• Experience identifying employee relations trends, preparing recommendations, and supporting process improvements, policy updates, manager education, or reporting (preferred).
• Bachelor’s degree in Human Resources, Business Administration, Employee Relations, Industrial/Organizational Psychology, or related field (required).
• HR certification such as SHRM‑CP, SHRM‑SCP, PHR, or SPHR (preferred).
• Advanced knowledge of employee relations principles, workplace investigation practices, HR policies, and applicable federal, state, and local employment requirements.
• Strong ability to independently assess complex matters, identify risk, evaluate options, and recommend practical, balanced solutions.
• Demonstrated ability to conduct objective investigations, prepare clear documentation, and advise on appropriate employment actions.
• Excellent consultative, communication, and influencing skills; ability to coach managers and advise HR Business Partners, Legal, and business leaders on sensitive matters.
• Strong judgment, discretion, analytical thinking, and organizational skills; ability to manage competing priorities, identify trends, and support reporting, training, and process improvement initiatives.
• Intermediate proficiency with Microsoft Word, Excel, and PowerPoint.

Benefits

• Hybrid flexibility – 4 days in office, 1 day remote.
• Vehicle perks – monthly vehicle allowance plus purchase and lease discounts.
• Comprehensive health coverage – medical, dental, and vision plans.
• Employer‑funded HSA contributions.
• 401(k) with company match and immediate vesting from day one.
• 100% company‑paid life and disability insurance.
• Wellbeing benefits including fitness and health resources.
• Leadership programs and career development supporting continuous learning.
• Paid Volunteer Time Off and a company charitable donation in your honor.

Pay

Minimum Salary: $116,000.00 – Maximum Salary: $179,800.00

Schedule

Full‑time, exempt position with a hybrid schedule (4 days in office, 1 day remote).

Primary Location: Plano, Texas, United States.