Sr. Employee Relations Consultant

Essential Duties And Responsibilities

• Leads complex to highly complex employee relations cases for assigned lines of business, providing guidance on performance management, disciplinary actions, conflict resolution, and workplace concern
• Collaborate with the Employment Law Group to respond to legal claims, prepare documentation, and ensure deadlines are met
• Provide guidance on and enforce work rules policy and monitor consistent application across the organization
• Manage involuntary termination recommendations by reviewing documentation, drafting talking points for the business, working with Employment Legal Group to obtain appropriate approvals, and conducting notification meetings with leaders
• Identify and mitigate risk by ensuring consistent application of policies and adherence to employment laws
• Provide recommendations on appropriate corrective or disciplinary actions
• Analyze ER data from multiple sources to identify trends, root causes, and areas for proactive intervention
• Prepare reports and insights for HR leadership and business partners
• Monitor and track ER cases, ensuring accurate documentation and confidentiality
• Draft and update policies, procedures, and handbook content to ensure compliance with legal and organizational requirements
• Recommend improvements to policies, processes, and standards to enhance operational effectiveness
• Ensure compliance with federal, state, and local employment laws and regulations
• Provide guidance to leaders on performance management, progressive discipline, and documentation best practices
• Counsel leaders on how to address performance gaps, conduct issues, attendance or timekeeping concerns, and other workplace matters
• Build strong stakeholder relationships by understanding business needs and adapting guidance accordingly
• Execute proactive positive employee relations initiatives aligned with organizational values
• Support communication plans related to ER initiatives and policy changes
• Identify opportunities to elevate workplace culture, engagement, and fairness
• Monitor behaviors and performance trends to identify and address compliance or behavioral risks
• Prepare and deliver professional presentations to leadership and HR partners
• Maintain confidentiality and demonstrate integrity in all interactions

Skills and Competencies

• Ensures accountability, holding self and others accountable to meet commitments
• Manages complexity through making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
• Makes good and timely decisions to keep the organization moving forward
• Anticipates and balances the needs of multiple stakeholders
• Manages conflict situations effectively, ensuring conflict remains constructive and professional
• Optimizes work processes, with a focus on continuous improvement, using metrics and benchmarks to monitor accuracy and quality
• Demonstrates situational adaptability shifting approach and demeanor in real time to match the shifting demands of different situations
• Works at an advanced level to determine and analyze trends from data to assist in compiling reports that will help in decision making
• Manages resistance identifying, addressing, and navigating opposition or reluctance effectively, influencing stakeholders, and fostering collaboration to facilitate positive outcomes
• Exceptional communication, strong coaching/mentoring capabilities, and relationship-building skills
• Proven ability to manage sensitive, high-risk situations with professionalism and empathy
• Advanced skill in problem solving, root cause analysis, and corrective action planning
• Demonstrated ability to manage multiple projects and priorities in a fast-paced environment
• Commitment to confidentiality, ethical behavior, and organizational values

Education And Experience Requirements

• Bachelor’s degree in Human Resources, Business/Public Administration, or related field
• 7–10+ years of progressively responsible HR or employee relations experience
• Advanced knowledge of employment laws (e.g., EEOC, FLSA, ADA, FMLA)
• Experience conducting investigations and resolving complex workplace issues
• Experience with Workday and Microsoft Office Suite preferred