Sr. Education Client Leader I

About the role

Your role is focused on providing seasoned client leadership within the Pittsburgh office to build and maintain strategic long-term relationships for the Education Market with CannonDesign's premier target clients. You will contribute to the success of the firm, including in the areas of marketing and business development, client and team leadership, mentoring our people, and advancing the quality of our work. You will be accountable to integrate our range of design services, manage our processes and deliver solid financial performance for these clients. Importantly, you will be an ambassador of our brand, championing Living-Centered Design and bringing our Firm's purpose - to help people continuously flourish - to life in every touchpoint you have with our clients.

Responsibilities

• Leading, engaging and partnering with our premier clients on billable project-specific work, fostering strong long term client relationships, driving successful project outcomes and financial success, while creating opportunities for future engagements.
• Developing new net signed fee opportunities for our markets, practices, and service lines.
• Engaging and partnering with clients on billable project work, providing leadership and fostering strong client relationships that lead to high client satisfaction and potential opportunities for future work.
• Leading and mentoring project teams and engaging with the practice to advance the firm, the office, the market, and our services.
• Developing an understanding of the business, operations and process needs of the client as well as the resulting market solutions.
• Mentoring and growing emerging professionals.

Requirements

• Must have at least 15 years of experience in the Education market with a proven track record of client and team leadership, and business development success.
• Must have previous experience in client leadership roles that have been connected to an office, market, or region with multiple successful client relationships.
• Bachelor's degree in a relevant field required.
• Current Registration/Licensure in Architecture, Interior Design or Engineering preferred.
• Additional certifications and/or training relevant to this role are preferred.
• Strong business acumen and proven ability to create and execute strategy is needed.
• Strong communication and leadership skills.
• Strong presentations skills.
• Exceptional client and people leadership skills.
• Professional acumen and maturity demonstrated by the ability to communicate authentically and respectfully is essential.
• Ability to inspire, motivate and develop high-performing, accountable teams.

Qualifications

• Some travel required.

Skills

• Strong business acumen and proven ability to create and execute strategy.
• Strong communication and leadership skills.
• Strong presentations skills.
• Exceptional client and people leadership skills.
• Professional acumen and maturity demonstrated by the ability to communicate authentically and respectfully.
• Ability to inspire, motivate and develop high-performing, accountable teams.

Benefits

For a general overview of our benefits, please visit our careers page at https://www.cannondesign.com/careers/benefits.

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.

About Our Firm

CannonDesign is a design practice where strategy, experience, architecture, engineering, and social impact converge. We don’t just dream up solutions — we create and bring them to life in ways to solve some of the biggest challenges facing our clients and the society. At the heart of everything we do is Living-Centered Design, a bold commitment to using our talents to not just improve the world but to truly reshape it for the better. It’s more than a philosophy — it’s who we are, and it drives us to make a meaningful, lasting difference every day.

About Working Here

We are relentless in our pursuit of client adoration (not simply satisfaction). Consistent delivery of the best service is what we are about. We are committed to ensuring our practice provides equal opportunities for all employees, as we strive to connect with communities around us and focus on the future of design. We support equity, diversity, and inclusion efforts that benefit all employees through the leadership of our DEI Council, our Employee Resource Groups which are open to everyone, and other community initiatives. We’re about communication and transparency here. If you want to talk to someone about an idea you have, or a challenge that needs addressing, we’re ready for you.