Sr. Donor Communications Officer

About the role

The Sr. Donor Communications Officer at Indiana University Health provides advanced expertise in donor-facing communications. This role involves shaping strategic narratives, leading sophisticated content development, and ensuring brand and message cohesion across philanthropy. The role also oversees complex projects such as impact report cycles, major campaigns, multimedia storytelling, and digital engagement strategies. Additionally, the candidate advises partners, mentors junior staff, and ensures communications are compelling, accurate, and aligned with donor motivations and organizational priorities.

Responsibilities

• Serves as chief writer/editor and produces high-stakes content such as leadership talking points, donor reports, and major campaign storytelling.
• Designs multi-platform strategies and oversees digital tone/voice, using analytics to refine engagement and donor conversion.
• Leads design direction, produces complex brand-critical visual assets, and develops integrated creative concepts for campaigns and impact reporting.
• Creates brand strategy for annual giving, develops segmentation frameworks, and leads creative direction for annual fund messaging.

Requirements

• Bachelor's Degree is required.
• Requires 5-7 years of relevant experience.
• Requires working knowledge of fundraising software, i.e., Raiser's Edge, Salesforce.
• Requires proficiency in MS Office (Word, PowerPoint, Excel).
• Experience with a matrix organization and complex work environment is preferred.

Qualifications

• Candidates must meet the following criteria and competencies:

• Relevant experience in donor communications and fundraising.
• Strong writing and editing skills.
• Proficiency in MS Office.
• Experience with fundraising software.
• Ability to manage multiple projects simultaneously.
• Excellent communication and interpersonal skills.

Skills

• Strategic thinking and problem-solving.
• Content creation and editing.
• Project management and coordination.
• Collaboration and mentorship.
• Analytics and data-driven decision-making.

Benefits

Indiana University Health offers competitive benefits including health insurance, retirement plans, paid time off, and more. The company is committed to fostering a diverse and inclusive workplace where all employees feel valued and respected.

Pay

Salary range for this position is determined based on experience and qualifications. For details, please refer to the job description or contact the Human Resources department.

Schedule

This role is full-time and requires regular attendance and availability during normal business hours. Occasional evening and weekend work may be required for special projects.