Sr. Director, US Medical & Pharmacy

Job Description

You will be responsible for managing a complex ecosystem of vendor relationships that supports a diverse workforce of roughly 100,000 employees across Comcast Connectivity and Platforms, NBCUniversal and Universal Destinations & Experiences. The ideal candidate excels in critical thinking and applied financial analysis, complex problem solving and influencing at the executive level through clear data driven insights and executive ready materials to drive enterprise level impact.

Core Responsibilities

• Health Plan Strategy & Design
• Executes and supports established health care strategies in alignment with Comcast NBCUniversal’s business needs, and Total Rewards’ goals and objectives.
• Conducts deep operational and financial analysis of existing medical and pharmacy programs, including PBM performance, utilization trends, and cost drivers that improve outcomes and create a differentiated employee experience.
• Manages day-to-day vendor relationships, ensuring effective administration, issue resolution, and performance against contractual and service expectations tailored to the unique needs of our business and workforce.

• Executive Leadership Engagement
• Supports executive leadership discussions as part of ongoing plan governance (Benefits Fiduciary and Benefits Management Committees) to align on program performance, financial outcomes, and operational priorities.
• Ability to articulate complex topics in a concise and compelling business case including explaining cost drivers, spend variances, PBM dynamics, and the construct of medical and pharmacy trend increases to facilitate senior leadership understanding and decision making.
• Ability to develop executive level presentation materials including summaries and data-driven narratives and data visualizations.
• Buils understanding and awareness of physical wellbeing strategy, key initiatives, and their business value with key Human Resource stakeholders.
• Engages with ERGs and various wellbeing groups to educate and promote the value of our benefits.

• Financial Oversight
• Has in-depth knowledge of health care financial forecasting/underwriting principles including self-insured medical and pharmacy plan administration and payment models.
• Tracks and monitors medical and pharmacy budget spend, including reconciling forecasts, actuals, and vendor financial reporting including:
• Partners closely with actuarial and analytics partners on annual accrual rate setting, claims reforecasting, Incurred but Not Paid (IBNP) reserve setting and ongoing claims performance monitoring.
• Supports multi-year cost forecasting activities of self-funded and fully insured health care program costs in alignment with Comcast’s Long Range Planning process.
• Pairs with Finance to support ongoing plan performance monitoring including reconciliation of actual plan payments with actuarial forecasts.
• Pairs with consultants and Comcast’s Data Services teams to monitor plan performance, identify underlying claims trends, assess member-level impacts of new program initiatives and validate ROI.

• Health Plan Governance and Oversight
• Supports governance and operational oversight of major medical and pharmacy plan vendors, ensuring exceptional service delivery and issue resolution.
• Pairs across Total Rewards in order to inform future strategic opportunities and ensure effective management of Comcast’s health care programs across a variety of complex organizational functions.
• Consults with Comcast clinical team (MSI) on medical plan policy and design.
• Pairs with HR Service Delivery and Benefits Shared Services teams regarding the technical/operational requirements to support ongoing vendor administration.
• Leads research and deep-dive analysis on escalations that cannot be resolved by Benefits Shared Services, coordinating across vendors and internal partners to identify root cause, financial impact, and recommended next steps.
• Collaborates with Total Rewards Data Services team on program analytics.
• Works with Procurement and Legal teams on to support contract renewals and vendor performance reviews.

People Leadership

Supervisory responsibilities including coaching and mentorship for Senior Manager supporting medical and pharmacy operations, analytics, and vendor management.

Qualifications

• Expert-level financial acumen with demonstrated experience analyzing medical and pharmacy plan costs
• Advanced Excel expertise, including complex financial modeling and large data-set analysis
• Proven ability to create executive-ready decks, including clear summaries, structured content, and supporting detail
• Strong critical-thinking skills with the ability to perform deep dives into PBM performance, vendor reporting, and cost drivers
• Hands-on experience with U.S. medical and pharmacy plans and a practical understanding of how they operate
• Ability to clearly explain individual contributions to plan cost increases and the construct of medical and pharmacy trend to executive and non-technical audiences

Skills

• Leadership
• Human Resources Budgeting
• Executive Presence
• Benefits Plan Design
• Benefits Strategy

Salary

Pay Range: This job can be performed in New York City with a Pay Range of $154,951.80 - $278,913.23. This job can be performed in California with a good faith estimated pay range upon hire of $139,456.62 USD - $258,252.99.

Relevant Work Experience

• 10 Years +

Our Benefits

• Medical, prescription, vision, and dental insurance for eligible employees.
• 401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay.
• Paid time off including eight observed company holidays and flex time.
• Exclusive perks + discounts, including tuition assistance, commuter benefits and more!

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