Sr. Director, Technology

Key Responsibilities

• Lead the development and execution of an enterprise-wide application strategy spanning ERP, Shopify, integration platforms (ESB, Celigo), and data analytics (Power BI).
• Align technology roadmaps and investments with business priorities and growth objectives.
• Serve as a trusted advisor to senior leadership, clearly articulating how IT solutions—from back-office systems to customer-facing platforms—drive business value and competitive advantage.
• Foster innovation by assessing and implementing emerging technologies, including AI, SEO/GEO, automation, and advanced analytics, to enhance enterprise systems and customer experience.
• Platforms, Data & Integration.
• Provide leadership across a modern technology landscape that includes NetSuite, Oracle Planning Cloud, Workday, Shopify, OMS, WMS, and cloud integration platforms.
• Enable strong data and analytics capabilities using Snowflake, Tableau, and Power BI.
• Ensure systems work together through thoughtful integration, governance, and architectural principles.
• Lead application modernization efforts and guide the design of scalable integrations using iPaaS and IaaS solutions to simplify the technology landscape and accelerate delivery across brands.
• Team Leadership & Development
• Build strong partnerships with Finance, Procurement, Digital Commerce, Strategy, Supply chain, R&D, Marketing, supply and Digital Product.
• Build, lead, and develop a high-performing team engineering team(s) setting clear goals and performance expectations.
• Provide ongoing feedback, mentorship, and development opportunities to strengthen both functional expertise and leadership capabilities.
• Elevate technology team performance through improved processes, accountability, and adoption of best practices.
• Foster a culture of ownership, collaboration, and continuous improvement across the team and cross-functional partners.
• Drive clarity in roles, decision rights, and ways of working to improve team effectiveness and cross-functional alignment.
• Lead and develop senior technology leaders across multiple disciplines.
• Manage strategic vendor and system integrator relationships, focusing on outcomes and long-term value.

Qualifications

• 15+ years of experience in technology leadership within complex, enterprise-scale environments.
• Demonstrated background in enterprise architecture or large-scale systems design, with the ability to apply strategic, executive-level thinking.
• Prominent ability to manage and continuously improve escalation pathways from operational teams to executive leadership, ensuring transparency across external partners and internal stakeholders.
• Strong communication and leadership skills, with experience driving cross-functional initiatives and influencing senior stakeholders across Commercial, Finance, Sourcing, and Operations.
• Highly analytical, with advanced problem-solving capabilities and a track record of translating data into actionable business insights.
• Experience designing and scaling planning processes, systems, and operational frameworks in fast-paced, high-growth environments.
• Willingness to work on-site at the San Francisco headquarters a minimum of two days per week.
• Background in Prestige Beauty, Skincare, Luxury, or FMCG/CPG.
• Experience with large-scale platforms such as NetSuite, Workday (implementation experience), Shopify, Snowflake, or comparable technologies.
• Exposure to AI, automation, and data-driven transformation.