Sr. Director, Supply Chain Center of Excellence

About the role

West is a dedicated team united by a century-long purpose to improve patient lives. As the Senior Director, Supply Chain Center of Excellence, you will transform supply chain planning from fragmented coordination to a disciplined, enterprise-wide decision architecture. This role establishes Integrated Business Planning (IBP) as the single enterprise tradeoff forum, institutionalizes data governance and planning standards, and ensures execution signals translate into leadership-level decisions. Acting as the neutral enterprise integrator, you will connect commercial, operations, platform launches, and capacity strategy, driving supply chain governance, enterprise standards, and scalable execution infrastructure.

Responsibilities

• Elevate IBP to the single enterprise decision engine for demand, capacity, inventory, allocation, and launch sequencing.
• Establish escalation pathways for demand/capacity imbalances.
• Standardize SIOP inputs/outputs across regions and Operating Units (OUs).
• Ensure all enterprise tradeoffs are laddered into IBP (no parallel decision forums).
• Establish master data governance by domain with clear accountability.
• Define and standardize KPI architecture (OTIF, confirmed lead-time adherence, backlog aging, etc.).
• Ensure forecast accuracy and capacity input accountability remain with the OUs while governed centrally.
• Implement audit mechanisms for process adherence and data discipline.
• Lead enterprise capacity visibility and allocation governance.
• Support digital twin and dynamic network modeling ambition.
• Institutionalize launch-to-capacity orchestration for growth platforms.
• Align analytics outputs explicitly to required business decisions.
• Institutionalize predictive capacity risk modeling and forecast bias detection.
• Define scenario modeling standards for launches, transfers, and segmentation.
• Ensure AI scales precision only after standards and governance are enforced.
• Act as neutral enterprise integrator connecting commercial, operations, R&D launches, and supply governance.
• Shift culture from local optimization to enterprise tradeoff thinking.
• Reinforce ownership mindset over permission-seeking behaviors.
• Embed process excellence, defined cadence, and root-cause governance loops.
• Make independent and sound judgments while multitasking under time constraints.
• Communicate effectively, resolve conflicts, and maintain confidentiality.
• Analyze and interpret data to solve problems.
• Comply with the company’s safety and quality policies at all times.

Requirements

• Bachelor’s Degree – Required.
• MBA or Master’s in Supply Chain Management (SCM), Operations, or Business – Preferred.
• Advanced training in supply chain, operations research, analytics, or related discipline – Preferred.
• 12+ years of supply chain experience – Required.
• 5+ years of leadership experience – Required.
• Demonstrated ownership of IBP/S&OP transformation at enterprise scale.
• Proven success in data governance, planning standardization, and KPI architecture.
• Experience supporting major product/platform launches in regulated environments.
• Exposure to AI-enabled planning systems and digital transformation.

Skills

• Enterprise-level strategic leadership capability.
• Executive presence with ability to influence senior leadership.
• Deep expertise in global supply network optimization.
• Advanced financial acumen (working capital, capital planning, ROI modeling).
• Proven success leading large, matrixed global organizations.
• Strong change management and transformation leadership experience.

Schedule

This is a hybrid position requiring the team member to be onsite a minimum of 3 days per week.

Travel Requirements

Up to 30% travel, equivalent to approximately 78 business days per year.

Physical Requirements

Sedentary work: Exerting up to 10 lbs/4 kg of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Benefits

• Recognition & Rewards: Performance-based bonuses, service recognition, and employee appreciation initiatives.
• Continuous Learning & Development: Opportunities for professional growth through training programs, tuition assistance, leadership development, and skill-certification initiatives.
• Community Involvement: West encourages volunteerism through its West without Borders initiative and other charitable programs.