Sr. Director, Studio Creative Innovation

Job Overview

We're looking for a trailblazing creative leader to completely reimagine our in-house photo and video studio for a new era.

What You Will Do

• Studio Reinvention & Vision
  Reimagine the creative studio as an innovation lab—combining speed, scale, and storytelling.
  Define a bold, modern vision for how content is captured, created, edited, and distributed across all touchpoints.
  Integrate emerging technologies, including AI/CGI, real-time content capture, and automation to streamline workflows and future-proof production.

• Creative Direction & Storytelling Leadership
  Lead end-to-end production for photography and video—from concept to post—across still life, on-figure, campaign, social, and experiential formats.
  Set a high creative bar for all content, ensuring it’s emotionally resonant, culturally relevant, and visually magnetic.
  Collaborate with brand creative, marketing, and merchant teams to translate seasonal narratives, trend stories, and key launches into compelling visual moments.

• Operational Innovation
  Overhaul existing studio systems and processes to create a nimble, efficient, and scalable content ecosystem.
  Build hybrid models for in-house and external production, with a focus on agility and budget optimization.
  Lead resourcing, budgeting, vendor partnerships, and technology integration with a startup mindset.

• Cross-Functional & Cultural Leadership
  Be a trusted creative partner to executives and key stakeholders across creative, brand, digital, and merchandising.
  Inspire, mentor, and mobilize a high-performing team across art direction, styling, production, editing, and post.
  Champion a culture of experimentation, diversity, and creativity within the studio and beyond.

• Entrepreneurial & Commercial Growth
  Unlock new value from the studio by exploring monetization models, brand collaborations, or co-branded productions.
  Position the studio as a strategic asset that fuels not just marketing, but revenue and cultural relevance.
  Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.

Skills You Will Need

• 15+ years leading photo and video content in fast-paced retail, fashion, lifestyle, or media environments.
• Proven ability to lead creative transformation—rebuilding legacy systems into modern, agile, tech-forward operations.
• Deep understanding of fashion/lifestyle storytelling, customer experience, and omnichannel content strategy.
• Experience with AI, CGI, and emerging visual production technologies a plus.
• Strong creative instincts and aesthetic sensibility, with a commercial mindset.
• Exceptional leadership, communication, and stakeholder engagement skills.

Who You Are

• A visionary builder—ready to disrupt the traditional studio model and shape something radically better.
• A creative strategist who can connect brand storytelling with tech innovation and business growth.
• A culture shaper—excited to lead through inspiration, inclusion, and collaboration.
• Not just following trends—you set them.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Additional Information

• Join a team where work is as rewarding as it is fun!

• We offer a dynamic, inclusive environment with competitive pay and benefits.

• Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future.

• Prioritize your well-being with paid time off and eight paid holidays.

• Grow your career with continuous learning and leadership development.

• Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Benefits

• Merchandise discounts

• Performance-based incentives/bonuses

• Medical/vision/dental/life/disability insurance options

• PTO accruals

• Holidays

Additional Benefits

• Tuition reimbursement

• Mental health counseling and legal/financial advice