Sr. Director PMO

About the role

The Senior Director of the PMO oversees a team of Project Managers, driving both PMO and corporate objectives. This role develops project methodologies, establishes best-practice standards, and provides strategic direction and mentorship to ensure successful portfolio delivery.

Responsibilities

• Establish and build governance frameworks from the ground up, including standards and performance metrics to ensure accountability and transparency across all projects.
• Own margin governance for the professional services portfolio, including as-sold vs. as-delivered variance analysis to identify and address margin leakage.
• Partner with Sales, Delivery, and Finance to diagnose delivery cost variances and improve estimation accuracy on future statements of work.
• Demonstrate hands-on capability in resource management, cost and revenue tracking, and project planning within an enterprise PPM tool.
• Host and lead Executive Leadership Steering Committee meetings across multiple business units.
• Provide strategic leadership to the project team, setting direction and fostering a culture of excellence in project management.
• Develop and implement project management strategies, methodologies, and processes aligned with organizational objectives to streamline execution.
• Oversee project resource allocation, including capacity planning, staffing, and budgeting, to ensure optimal utilization.
• Provide a continuous feedback loop to product development teams to better meet project delivery objectives.
• Develop and report on KPIs for all team metrics and goals, including budget, schedule, and customer satisfaction.

Qualifications

• A proven track record of leading a PMO, with 10 years of experience in IT project management, including full HR responsibilities.
• 10 years of experience developing comprehensive project plans, including charter, scope, statement of work, cost estimates, and schedule.
• Direct experience with margin governance, including owning margin performance end-to-end and conducting as-sold vs. as-delivered variance analysis.
• Demonstrated ability to build governance frameworks from the ground up, not just operate within an existing structure.
• Experience with an enterprise PPM tool (e.g., ServiceNow, Clarity, Planview, or similar) is required.

Skills

• Expert knowledge of project management principles, business requirements, and technical requirements.
• Advanced experience in developing methodologies and best practices.
• Ability to analyze RFP responses and provide scoping input on timeline and budget.
• Exceptional client-facing communication and presentation skills.
• Excellent problem-solving and negotiation skills.

Benefits

Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We also offer an ESPP (employee stock purchase program), a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.