Sr Director, Personalization Data & AI (Hybrid - Acton, MA)

Job Summary

We’re hiring a global leader to shape and deliver AI products that transform Sales and Customer Experience. You’ll own the vision end-to-end, from strategy to commercialization, while building cutting-edge capabilities across AI, data/knowledge platforms, and agentic applications.

Responsibilities

• Lead the global adoption of N-1 Personalization focused Data platforms and Generative AI agents within our Customer Facing technologies and experiences, ensuring these technologies deliver measurable value
• Partner with existing SaaS solution providers to leverage Gen AI technologies, frameworks, and components to scale to across business needs
• Develop and implement Responsible AI practices for Gen AI development, deployment, and integrate with established AI Risk assessment, legal compliance, and cyber security
• Design and develop AI models, libraries, and model development protocols that supports agentic orchestration, reusable APIs, and user story-based workflows
• Lead the evaluation and selection of Data and AI related technology, tools, and processes that can be generalized to create an AI Community of Practice

Required Qualifications

• Education: Bachelor’s degree in Computer Science, Engineering, Mathematics, Neuroscience or related field. Advanced degrees (Masters, Ph.D.) are strongly preferred
• Leadership experience in analytics, engineering, and product teams, managing large-scale analytics cross functional programs
• Experience deploying and integrating ML/AI/Gen. AI models through microservices/APIs into production systems (CRM, CDP, EDW, Mar-Tech, Ecommerce) that drove quantifiable business financial outcomes
• Experience in designing and managing Analytical, Knowledge Graphs, and Search Data Platforms that support N-1 Personalization Analytics, ML, AI solutions
• Proven ability to build and facilitate relationships at all levels of the organization, as well as manage relationships with 3rd party providers and partners
• Excellent verbal and written communication skills, with proven ability to communicate complex technical concepts to non-technical stakeholders, including executives and board members

Additional Information

This position is eligible for hybrid working arrangements (requires on-site work from an Insulet office).

For U.S.-based positions only, the annual base salary range for this role is $200,200.00 - $300,250.00. This position may also be eligible for incentive compensation.

We offer a comprehensive benefits package, including:

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off (PTO)

And additional employee wellness programs

Application Details

To apply, please visit the Insulet Careers site and submit your application online.

Actual pay depends on skills, experience, and education.