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Jobs · Engineering · Arizona

Senior Director, Data Science & Personalization

Sprouts Farmers Market · Phoenix, AZ · 2 wk ago
HybridEngineeringFull-time

Overview

The Senior Director, Data Science & Personalization provides leadership for Sprouts’ data science, machine learning, insights, and personalization capabilities. This role sets the vision and strategy for how advanced analytics and data-driven decisioning power personalized customer experiences and business growth across the organization. This leader is accountable for driving measurable business outcomes and ensuring Sprouts continues to build a durable competitive advantage through data.

Responsibilities

  • Refine and own the enterprise data science and personalization vision, strategy, and roadmap in partnership with VP and Chief Customer Officer.

  • Identify and prioritize the highest-value opportunities to apply machine learning, predictive analytics, and experimentation to drive customer engagement and revenue growth.

  • Balance near-term business impact with long-term capability building and scalability.

  • Serve as a senior thought leader on how data science can accelerate customer and enterprise value.

  • Lead Advanced Analytics & Machine Learning at Scale

    • Provide oversight and direction on machine learning models and analytical solutions development.
    • Ensure models and solutions are robust, measurable, and continuously improved.
    • Partner with IT leadership and Data Engineering to ensure scalable architecture, tools, and platforms support advanced analytics and personalization efforts.
    • Own Test-and-Learn & Decisioning Capabilities (Pod-Based Model)
      • Guide the organization’s agile pod model for testing personalization ideas.
      • Ensure fast, rigorous tests tied to clear business outcomes and rooted in customer insights and analytics.
      • Leverage standardized and automated measurement to identify winning tests with stats sig confidence.
      • Govern experiment flow so learnings become always-on capabilities.
      • Build, Lead & Develop Leaders
        • Lead and develop Data Science, Analytics and Insights teams.
        • Establish clear expectations for leadership effectiveness, technical excellence, and business impact.
        • Build succession plans and a strong talent pipeline to support current and future growth.
        • Foster a culture of accountability, curiosity, and continuous improvement.
      • Influence & Partner Across the organization
        • Act as a senior strategic partner to leaders across the organization.
        • Translate complex analytical concepts into clear, compelling business narratives.
        • Ensure tight alignment within group between Data Science, Analytics and Insights, as well as collaboration with marketing, merchandising, Finance and IT.
      • Governance, Standards & Responsible Data Use
        • Establish organizational standards for model governance, documentation, monitoring, and ethical data usage.
        • Ensure data science efforts comply with privacy, security, and regulatory requirements.
        • Oversee vendor relationships and selectively engage partners where acceleration is needed.

Qualifications

  • 12+ years of experience in data science, analytics, or related quantitative disciplines.

  • 7+ years of experience leading and developing leaders and managers.

  • Proven success deploying machine learning and advanced analytics solutions at scale.

  • Strong background in statistics, experimentation, predictive modeling, and applied analytics.

  • Demonstrated ability to influence executive stakeholders and drive enterprise-level change.

  • Exceptional communication and leadership skills.

Preferred Qualifications

  • Experience in retail, grocery, eCommerce, or consumer-focused industries.

  • Deep experience with personalization, recommendation systems, or decisioning platforms.

  • Familiarity with modern cloud-based data and machine learning ecosystems.

  • Advanced degree in Data Science, Computer Science, Statistics, or a related field.

Benefits

  • Competitive pay

  • Sick time plan that you can use to support you or your immediate families health

  • Vacation accrual plan

  • Opportunities for career growth

  • 15% discount for you and one other family member in your household on all purchases made at Sprouts

  • Flexible schedules

  • Employee Assistance Program (EAP)

  • 401(K) Retirement savings plan with a generous company match

  • Company paid life insurance

  • Contests and appreciation events throughout the year full of prizes, food and fun!

Eligibility Requirements

May Apply For The Following Benefits

  • Bonus based on company and/or individual performance

  • Affordable benefit coverage, including medical, dental and vision

  • Health Savings Account with company match

  • Pre-tax Flexible Spending Accounts for healthcare and dependent care

  • Company paid short-term disability coverage

  • Paid parental leave for both mothers and fathers

  • Paid holidays

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