Sr Director, Owner’s Representation and Construction Project Management

Position Summary

Responsible for leading a team of Project Managers, that will oversee projects within the assigned geography. This includes, leading the consistency and quality of team communications, direction, implementation, coordination, execution and complete completion of cross-functional projects.

Mentor direct reports, manage team development, and provide direction and support

In conjunction with colleagues and senior management, this role is responsible for setting agenda and developing training philosophy, including successful execution throughout the team and ensuring team alignment with cross-functional leadership goals and company initiatives.

Ensure adherence to established Project Management methodology, policies and SOPs, contracts and budgets

• Collaborate with colleagues to develop and implement new and improved processes related to program and project planning, budgeting, controls and management
• Manage the resources to ensure that established cost, time, and quality goals are met
• Oversee the tracking of project deliverables using appropriate tools (developing them as necessary)

Identify and resolve issues that impact project scope, resources, schedule or budget

• Through standard methods and communicate these to senior management
• Understand and manage project/program inter-dependencies to achieve program milestones/deliverables

Conduct evaluations and assessments and implement required changes

• For all projects (including mid-project recovery of at risk Projects, re-scoping, postponement, or cancellation)
• Keep business partners, clients, and business-unit leadership and all stakeholders regularly informed of project/program progress, risks and issues through periodic reporting

Measure and report PM KPIs and lead continuous improvement

• Compile as built cost estimate records for benchmarking purposes

Essential Functions

Performing timely cost controls and change management activities throughout the project life cycle. Ensuring that post-contract cost variances and change control processes are managed effectively

Ensuring that purchase orders are negotiated and agreed in alignment with controls and governance in a timely manner.

Conduct evaluations and assessment and implement required changes for all projects (including mid-project recovery of at risk Projects, re-scoping, postponement, or cancellation)

Keeps business partners, clients, and business-unit leadership and all stakeholders regularly informed of project/program progress, risks and issues through periodic reporting

Knowledge, Skills, Abilities

• Proven track record of growing and developing staff
• Expert knowledge of project and program management methods and tools for documenting and tracking of scope, schedules, and budgets
• Expert written and verbal communication
• Ability to act independently and make critical decisions
• Excellent organization and time management skills for self and team
• Excellent analytical, problem solving, written and verbal communication skills

Education/Experience

• 15+ years in Project Management experience in design and construction field, preferred
• Experience leading a team of SMEs and Project Managers, highly preferred
• Some or combination of experience in facility management, construction project management, program management, owner’s rep, and/or senior FF&E project management

Personal Competencies

• Passion for customer service
• High Emotional Intelligence
• Deadline-driven, self-motivated work ethic
• Have strong business acumen, that include departmental budgeting, forecasting and creating KPI’s
• Process standardization, process improvement and process design experience
• Performance metric design and development experience