Sr. Director Operations

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Director, Operations located in Littleton, MA Reporting to the Vice President of Operations the Director, Operations will lead the Production, Quality, Technical Operations, Documentation Control, Supply Chain, and Warehousing functions. The successful candidate will be comfortable operating as a player/coach in an environment with a dynamic mix of steady-state production and new product introduction pilot builds. Strong preference will be given to those with a proven track record of working with hardware development teams, external contract manufacturers, and internal production teams focused on introducing new products and scaling production. Candidates with strong adaptive leadership skills and the ability to create an environment that promotes cross functional teamwork are encouraged to apply. What a typical day looks like: Oversee production, quality, technical operations, documentation control, materials management, warehousing, and shipping & receivingMeet all revenue and NPI build & shipment requirementsEnsure products and production processes meet quality standards at all timesOversee the creation and execution of material demand & build plansPlan and manage inventories to maximize inventory turns, minimize stock-outs and inventory obsolescencePersistently evaluate and implement process technologies that enhance production efficiencies and production data integrityWork with Quality and Customer Service to resolve any returns in a timely manner. Lead corrective action investigations and process enhancements as needed.Collaborate with Development Engineering, NPI Program Management, and Manufacturing Technical Operations throughout the NPI program execution phasesCommunicates and implements Operations-related policies, practices, standards, and security measures to ensure effective and consistent support across OperationsEnsures the production work environment is safe for employees and visitors at all timesProvide mentorship, guidance and leadership to the Operations team The experience we’re looking to add to our team: 4-year college degree, masters preferredMinimum of 7-10 years’ relevant industry experience, particularly in high volume environments with a robust new product development historyExperience managing production environments through timely and accurate dataExperience working with PLM, ERP and QMS systems. Preference given to those with Agile PLM and Netsuite ERP experienceExhibits deep understanding and command of each element of the product sourcing, manufacturing, assembly, quality verification, and delivery process. Particularly working with world class contract manufacturers.Able to engage with executive stakeholders, including peers at other companiesData driven with the ability to master complex technical and hardware problemsAbility to quickly move from high level conversations into detailed operational discussions to drive business executionU.S. Citizenship is required Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).